IT Strategy

IT Loses Control–and That’s Okay

As users discover and attain access to software and services that empower them to do things that used to require IT intervention, IT has to change.

Steve Chambers of Visa Europe shares his tips for time – and people – management

Flat management helps CA Technologies CEO move at the speed of business

CRM gets a social life

Utilities CIO keeps to regulatory five year plan

The IT Consumerization Grief Process

IT groups must go through a "grief process" when they are pushed by users to adopt a consumer product, and IT has to recognize that there's really no choice--and that the end result is almost always the same.

CA World: Eight tips on delivering business change

Using BPM to automate workflows

Mobile connectivity will be bigger than the internet for Tesco

IBM’s Steve Mills calls for analytics to come on down