IT Leadership | News, how-tos, features, reviews, and videos
The digital era has placed greater scrutiny on delivering business value u2014 and changed the equation for establishing and evaluating an IT projectu2019s return on investment.
How Brett Jenks and Rare built a global, data-driven culture to inspire community-led change and protect the most vulnerable ecosystems around the world.
How relevant is IT Asset Management (ITAM) in the cloud era? What are the biggest problems it solves?
By integrating marketing automation technology and customer contact center systems, companies get a 360-degree view of the customer experience (CX), allowing them to more easily improve it.
Data-driven business models often rely on building platforms that bring users and suppliers together in mutually beneficial ways. However, attracting your first customers to a platform that has little to offer can be a stumbling block for many compan
The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.
Whether you're trying to mend a broken team, make newcomers feel welcome or reward a high-performing team, finding the right team building activity is key. Here are 9 popular activities and why they work.
When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Hereu2019s how to preserve essential business operations, your vendor relationship and your job.
Once Germanyu2019s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.rn
Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.
Sponsored Links