IT Leadership

5 tips for technology business management success

The TBM framework can help your organization better align IT spending with business goals, while reducing unnecessary costs. Here's how to ensure a smooth transition when implementing the framework.

What is project scope? Defining and outlining project success

Project scope is vital for successful project execution and involves understanding all of a project's key elements. Here's what you need to know to achieve your project goals.

What is a chief customer officer?

A growing emphasis on customer experience is the most prominent trend in business today. The chief customer officer (CCO) position helps provide a single vision across all customer interactions.

5 tips for leading IT from home

Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Hereu2019s how to lead your department from a distance.

8 tips for driving digital strategy during COVID-19

New research from Cisco AppDynamics shows the journey to full-stack observability is well underway.

8 tips for driving digital strategy during COVID-19

The coronavirus crisis has upended operations as we knew them. To meet the challenge, CIOs must channel a lean startup mentality and rethink their approaches to managing IT.

Executive Development: When CEOs help their CIOs prepare for board roles

It may seem counterintuitive for CEOs to encourage (and even coach) their CIOs and senior business leaders to serve on outside boards, but doing so can deliver real business benefits.

IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has disrupted IT operations across nearly every industry. Hereu2019s how IT leaders are rising to the challenges.

Business process mapping: A framework for visualizing internal processes

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

How COVID-19 is changing the IT hiring process

Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent u2014 with an added emphasis on soft skills.

UK CIOs to follow on Twitter