Sean Heuer

Contributor

Sean Heuer is the CEO of Resolve Systems, a global leader in intelligent IT automation and orchestration. With a background in digital transformation and infrastructure modernization, Sean works closely with CIOs and IT leaders to help them operationalize automation at scale. He also writes about enterprise IT, digital transformation and the ever-evolving skills that CIOs and I&O leaders need to succeed.

Articles by Sean Heuer

It’s time to retire the ticket: An IT roadmap for agentic AI

Stop paying the innovation tax of legacy IT tickets; the future is agentic AI that solves problems before they are even reported.

Jul 7, 2025 7 mins

Artificial Intelligence IT Operations

Show me more

Ransomware ain’t what it used to be

By Rob Sloan, VP Cybersecurity Advocacy, Zscaler

Sep 5, 20256 mins

Artificial IntelligenceSecurity

5 critical questions every organization should ask before selecting an AI-Security Posture Management solution

Sep 5, 20255 mins

Artificial IntelligenceSecurity

Effective risk reporting to the board: Bridging technology and business

Sep 5, 20257 mins

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Sep 3, 202520 mins

CIO Leadership Live

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector

Aug 28, 202547 mins

CIODigital TransformationInnovation

Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses

Aug 21, 202526 mins

CIO Leadership Live

How LogicMonitor uses AI to eliminate alert fatigue and streamline IT monitoring

Sep 3, 202511 mins

Artificial IntelligenceCloud ArchitectureCloud Management

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Sep 3, 202520 mins

CIO Leadership Live

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector

By Estelle Quek

Aug 28, 202547 mins

CIO Leadership LiveDigital TransformationInnovation

Sponsored Links