feature The CIO’s chief of staff: A force multiplier CIOs canu2019t do everything themselves. They need someone to help manage strategy and innovation. Enter the chief of staff. By Dan Roberts Sep 26, 2019 Careers IT Leadership news 9 key takeaways from SAP TechEd Las Vegas SAP seeks to simplify app development on its cloud platform, while helping customers make the most of machine learning. By Peter Sayer Sep 26, 2019 ERP Systems SAP Technology Industry feature CIO succession planning in the digital age The tech talent squeeze means CIOs must build deep leadership benches. Here, CIOs and analysts reveal how to groom high potentials for top roles. By Clint Boulton Sep 26, 2019 CIO Careers IT Skills opinion Have you dusted off your incident response plan? As security incidents are more prevalent these days, we are seeing organizations that aren't sufficiently prepared because their incident response plan was outdated or non-existent. By Brian E. Thomas Sep 25, 2019 Data Breach IT Strategy Ransomware feature IT’s latest survival skill: Embracing risk In todayu2019s digital business world, IT has to stop playing it safe, as you canu2019t innovate without taking some risks. Still most IT professionals remain deeply risk-averse. By Minda Zetlin Sep 25, 2019 IT Leadership IT Strategy Innovation opinion RPA – useful for business, or more trouble than it’s worth? In certain industries – or even specific departments within any enterprise organization – Robotic Process Automation can free employees from repetitive, manual tasks so they can focus on more important, higher-value work. But is it worth the investme By Ginevra Adamoli Sep 24, 2019 BPM Systems ERP Systems Technology Industry opinion Is it even possible to overcome built-in AI/ML bias? As artificial intelligence and machine learning permeate every facet of our lives, machines are coming closer and closer to acquiring human-like language capabilities. Research has uncovered that, without intention, business and moral decisions are b By Robin Austin Sep 24, 2019 Machine Learning Staff Management Technology Industry feature Explainable AI: Bringing trust to business AI adoption For many organizations, AI remains a mystery not to be trusted in production, thanks to its lack of transparency. But demand, advances, and emerging standards may soon change all that. By Maria Korolov Sep 24, 2019 15 mins Artificial Intelligence news Microsoft expands Dynamics 365 with e-commerce, in-store modules Microsoft is tailoring its CRM tool for retail, and tuning it to deliver more insights from data. By Peter Sayer Sep 24, 2019 Microsoft Retail Industry Technology Industry opinion How much cybersecurity funding is enough – is it a bottomless pit? No matter how much you spend on cybersecurity, thereu2019s no guarantee you wonu2019t have a significant incident. How do senior management and the board know what makes sense? By Michael Gabriel Sep 23, 2019 Budgeting Data Breach IT Leadership opinion As cognitive technologies take hold, preparing your workforce for change is key Enabling technologies like AI, machine learning and RPA will eliminate jobs and open doors to new opportunities. Here are one IT leader's tips on what you can do today to prepare people for a new era of human-machine interaction. By Greg Simpson Sep 23, 2019 5 mins IT Jobs IT Skills Staff Management feature Make way for the new CIO: The chief innovation officer The chief innovation officer role has increased in visibility, thanks to digital transformations, which often include the two flavors of CIO working in tandem. By Esther Shein Sep 23, 2019 13 mins CIO IT Leadership Innovation news 11 key takeaways from Oracle OpenWorld 2019 Autonomous Linux, digital assistants, and closer work with Microsoft, VMware and others were among the highlights from this yearu2019s conference. By Peter Sayer Sep 23, 2019 Blockchain Oracle Technology Industry opinion Why it’s time for a strong federal privacy law A federal privacy statute can harmonize privacy law, leave room for states to regulate/enforce and enable American global tech policy leadership. By Carl Schonander Sep 20, 2019 Government Legal Privacy opinion Moving operations to ‘Simple’ with Cynefin Part of the responsibility of high-performing Operations teams is to keep the developers moving as fast as possible. Using the Cynefin framework, we have a way of characterizing our initiatives and shaping their outcomes, to achieve maximum throughpu By Dave Mangot Sep 19, 2019 Devops IT Leadership opinion Redefining omnichannel: The challenge for technology leaders For technology leaders, now is the time to invest in the right technology to pave the way for omnichannel success. By Carl Perry Sep 19, 2019 IT Strategy Technology Industry opinion Digital platforms are under attack The state AGsu2019 new antitrust investigation and Californiau2019s new independent contractor law both target digital platforms. Ironically, that could be their defense too. By Mark MacCarthy Sep 19, 2019 Government Legal Technology Industry opinion 12 dark secrets of technical debt Software development is never done. Whatever feature requests that fall by the wayside or later crop up become an amorphous, hard-to-define debt with payback rules all its own. By Peter Wayner Sep 19, 2019 Enterprise Architecture Software Development feature Anatomy of a succession plan: How Rosendin Electric’s CIO filled his own shoes Sam Lamonica is retiring after working a decade as the electrical contractoru2019s CIO. This is the story of how he groomed his replacement. By Clint Boulton Sep 19, 2019 CIO IT Leadership Staff Management opinion Delegation IS leadership development CIOs need to be open to delegation and learn to do it effectively as they themselves grow into more strategic leaders. By Tony Gerth Sep 18, 2019 IT Leadership IT Skills feature Tableau explains your data with new natural-language tool Tableau latest self-service capability, Explain Data, provide users with automated analysis of their data visualizations in ways they can readily understand. By Peter Sayer Sep 18, 2019 Analytics Business Intelligence Technology Industry feature 7 ways to foster greater IT creativity Creativity is the spark that ignites innovation. Creating a team that's eager to apply IT knowledge in new and exciting ways can lead to long-term, enterprise-wide benefits. By John Edwards Sep 18, 2019 IT Leadership Innovation feature How Estée Lauder Companies developed a culture to attract and retain IT talent Michael W. Smith, CIO of The Estu00e9e Lauder Companies, has initiated an impressive array of programs to attract and retain IT talent at the nearly $15 billion global prestige beauty company . By Martha Heller Sep 18, 2019 10 mins CIO Mentoring Staff Management opinion The promise – and potential pitfalls – of blockchain technology Blockchain's distributed database technology has the potential to solve a number of headaches in the enterprise. But to get to the reality of what's possible, CIOs will have to cut through a lot of hype. By Ginevra Adamoli Sep 17, 2019 Blockchain Technology Industry news Oracle goes all in on cloud automation Oracle adds more automation, business networking, recruitment tools and a plethora of digital assistants to its cloud apps. By Peter Sayer Sep 17, 2019 ERP Systems Oracle Technology Industry opinion Feeling handcuffed by your current IT vendor? Here’s how to increase your renegotiation leverage With the average size of renegotiated contracts ranging from $20-40 million and renegotiation frequency increasing, customer negotiating teams can no longer hand the perceived switching cost advantage over to the vendors. By John Belden Sep 16, 2019 Budgeting IT Leadership opinion Are you ready to become a digital technology leader? In u201cDesigned for Digital," which will be released next week, the authors suggest that winning at digital requires more than a mastery of social, mobile, analytics, cloud and IoT. It requires the willingness to experiment and to create new di By Myles F. Suer Sep 16, 2019 Digital Transformation IT Leadership IT Strategy feature Raytheon’s cloud-based test bed takes risk out of innovation Implementing new technology in the defense industry comes with a lot of considerations. Here's how Raytheon development a virtual environment for experimentation without risk. By Sarah K. White Sep 16, 2019 6 mins CIO 100 Innovation Risk Management feature Redesigning business processes for digital success CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here's how to develop a vision for business process reengineering and deliver. By Mary K. Pratt Sep 16, 2019 10 mins BPM Systems Digital Transformation Process Improvement opinion Healthcare data’s moment of lift The unlocking of patient data is leading us to a future when health care will be a vastly improved experience with superior outcomes. However, there will be guard rails around consumer access to personal health records. By Paddy Padmanabhan Sep 13, 2019 Analytics Electronic Health Records Healthcare Industry feature 5 key changes to the H-1B visa program Changes to the H-1B visa program went into effect April 1, aiming to improve and streamline the application and selection process of foreign national talent. By Sharon Florentine Sep 13, 2019 Careers H-1B Visas Staff Management opinion 5 ways startups are innovating with data Successful data-driven business models can be built from finding, aggregating and repackaging niche data from unexpected sources. By Martin De Saulles Sep 12, 2019 Innovation Startups Technology Industry opinion 5G is critical to the competitiveness and future success of America’s small businesses 5G represents an exciting range of new possibilities, but it's also important not to let the hype overwhelm the need for security, privacy and safety. By Danielle Sabrina Sep 12, 2019 5G Small and Medium Business Technology Industry reviews Power BI vs. Tableau: Self-service analytics tools compared Self-service business intelligence has become the go-to tool for business decisions. Here's how Power BI and Tableau stack up on features and pricing. By Martin Heller Sep 12, 2019 6 mins Analytics Business Intelligence Enterprise Applications feature Nationwide CIO’s ride-along sparks innovation and pays dividends Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI. By Clint Boulton Sep 12, 2019 5 mins CIO Digital Transformation Innovation opinion 7 key relationships for the transformational CIO As CIOs shift their focus from technology-centric to business-centric, there are seven key relationships that are fundamental to their success. By Tim M. Crawford Sep 11, 2019 IT Leadership feature Rethinking software development in the AI era Data is fast replacing code as the foundation of software development. Hereu2019s how leading organizations anticipate processes and tools transforming as developers navigate this paradigm shift. By Maria Korolov Sep 11, 2019 15 mins Artificial Intelligence Machine Learning Software Development opinion Almost all cyberattacks in 2018 were preventable New research shows cyber-security incidents that exposed 5 billion records cost an estimated $45 billion last year. By Marc Wilczek Sep 10, 2019 Cyberattacks Data Breach Technology Industry feature Playbook for stockpiling AI talent: Buy, borrow, build Hiring, upskilling, and strategic partnerships are the cornerstones for assembling talent in data science and AI. CIOs would do well to employ all three approaches. By Clint Boulton Sep 10, 2019 7 mins Artificial Intelligence IT Leadership Staff Management feature Health insurer shifts ERP to the cloud to transform financial operations Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.u00a0 By Peter Sayer Sep 10, 2019 CIO 100 Digital Transformation Healthcare Industry opinion The purpose of a corporation: sustainability Reconsidering the fundamental driver of corporate valuations is perhaps too much to expect in the short term, but it is a useful way to frame the question of how sustainability can be built into decision-making. By David Mytton Sep 9, 2019 Green IT IT Strategy Technology Industry opinion 4 leadership lessons from a multinational tech executive An executive from multinational IT company Tech Mahindra shares the leadership lessons and career advice based on his unexpected professional journey. By Sudhir Ispahani Sep 9, 2019 IT Leadership opinion 5G: The carrier-grade digital infrastructure for the software-defined factory of the future 5G is here and there has been growing interest in what the next-generation mobile network technology means for industry. Telecom operators and industrial OT (Operational Technology) players have been investigating the use cases and potential value t By Leonard Lee Sep 9, 2019 5G Manufacturing Industry Small and Medium Business opinion Should social media delete “provably false” stories? Itu2019s a dangerous standard that misses the real challenges facing digital platforms. By Mark MacCarthy Sep 9, 2019 Government Legal Technology Industry feature 10 change management mistakes to avoid Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct. By Mary K. Pratt Sep 9, 2019 12 mins Change Management Digital Transformation IT Leadership feature IRS combats fraud with advanced data analytics The Internal Revenue Service deals with billions of dollars in identity theft tax refund fraud every year. Anomaly detection powered by advanced analytics is helping to combat it. By Thor Olavsrud Sep 9, 2019 CIO 100 Digital Transformation Government opinion 3 ways WiFi 6 can revolutionize your network Lofty proclamations for what the emerging wireless standard will do for IoT donu2019t matter much to CIOs caring for the carpeted enterprise. But they will care about three new ways they can leverage WiFi 6 to retool for a much more reliable and cost By Mike Feibus Sep 6, 2019 Mobile Small and Medium Business Wi-Fi feature Digital leaders level up CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise. By Beth Stackpole Sep 5, 2019 Digital Transformation Financial Services Industry Healthcare Industry opinion The simple way low tech industries can digitally transform The older and more undisturbed a process is, the greater the potential. Simple tools can create immediate and substantial value. By Vini Letteri Sep 5, 2019 Digital Transformation Small and Medium Business Technology Industry opinion How to Increase customer-focused collaboration The theory behind creating a collaborative, customer-focused team is simple. Unfortunately, simple isnu2019t always easy. If theory worked without a glitch, you wouldnu2019t be feeling the pain of missed project deadlines and key stakeholders complai By Randy Pennington Sep 5, 2019 Collaboration Software IT Leadership Small and Medium Business 1…888990919293949596…748 Show me moreLatestArticlesPodcastsVideos brandpost Sponsored by Hitachi Digital Building industrial AI from the inside out for a stronger digital core By Joe MullichSep 10, 20257 mins Artificial Intelligence brandpost Sponsored by SAP How i-Health, a company that sells digestive health products, got relief by adopting automation By Tom Caldecott, SAP ContributorSep 10, 20254 mins Digital Transformation news ServiceNow Zurich release introduces agentic AI to the platform By Lynn GreinerSep 10, 20255 mins Artificial IntelligenceIT GovernanceServiceNow podcast CIO ASEAN Leadership Live with McKinsey: Transformative role of AI and GenAI in the insurance sector in the Southeast Asia. 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