News

20 IT resolutions for 2020

The new decade finds technology changing faster than ever. IT leaders must balance a wide array of priorities in developing a strategic agenda that can keep up.

Workplace 2020: 4 defining factors of the future of work

The coming year will move us one step closer to the workplace of 2025 and beyond. The signs are there. The shift is happening.

The state of digital transformation in 2020

The lessons learned from a decade of digital transformation provide a roadmap for those embarking on their own initiatives. CIO, Computerworld, CSO, InfoWorld, and Network World team up to dissect that legacy from every angle.

‘Drop dead weight, think analogue’: The modern CIO’s New Year resolutions

Technology and trust run in parallel at NZ Police

Deputy chief executive Mark Evans and CIO Rob Cochrane discuss how the NZ Police is working together – and differently – as ICT becomes a critical component of policing

CIOs discuss their top priorities for 2020

At the start of this new year, CIOs are focusing on more than just technological innovations and the latest greatest app or gadget to bring into their organization. Theyu2019re turning big picture, identifying ways to seamlessly embed technology into

5 data analytics investments worth the hype

Analytics technologies are all too often hyped as transformational magic. But these five emerging analytics investments look promising and productive enough to fuel future bottom-line benefits.

Uniper CIO seizes on company split to move to cloud

When power company E.ON spun off its gas business as a new company, Uniperu2019s CIO started modernizing.

IBM quantum computing network adds new Fortune 100 explorers

More businesses are experimenting with quantum computing via IBMu2019s Q Network, including Delta, Anthem, Goldman Sachs and Wells Fargo.

8 tips for reducing technical debt (without killing operations)

Cutting corners is all well and good until a development project hurtles into a reliability and financial black hole. Here's how to avoid the perils of technical debt.

3 success factors for scaling AI

To reap more benefits from artificial intelligence, executives need to evolve their use of the technology from a hot new trend to a seamless enabler.

Target’s new tech operating model hits the mark

CIO Mike McNamarau2019s bold bet on product management, agile, DevOps and reskilling has helped turn around the big box chain.

Top 9 challenges IT leaders will face in 2020

From skills shortages to privacy concerns, tech execs will need to overcome a number of hurdles along their digital journeys this year.

Black & Veatch calls on AI to automate field service

The $3.5 billion construction company is using artificial intelligence software to generate work orders, detect anomalies and predict machine failure on the fly, says CIO Barbie Bigelow.

Domo vs. Tableau: Self-service analytics tools compared

Self-service business intelligence has become the go-to tool for business decisions. Hereu2019s how Domo and Tableau stack up on features and pricing.

Analytics drives competitive advantage at Western Digital

$20B global manufacturer created a Digital Analytics Office to drive speed of insight and scale of operations.

Why you have to become a trusted advisor for high level customer experiences

Enterprise business strategies across all industries are shifting to be customer-centric. Providers have to evolve beyond just selling products with basic support to become trusted advisors, intimately involved in their customers success.

Distributed, not remote

Every company may be a software company, but many software companies are now becoming distributed software companies. By adopting an everyone remote culture, we can hire, empower, and enable employees, wherever they happen to be.

Migrating ERP to the cloud

Vendors are certainly pushing for this application modernization. But where are CIOs on this and how can they make it a business success?

Applying cognitive science to champion data-management adoption

Business relationship managers today have new techniques to make data management stickier. Mix it up for greater data-enablement adoption.

5 lessons from Goldman Sachs’ digital journey

Boe Hartman, who helped spearhead the creation of Goldman Sachs' consumer business, reflects on his most important lessons learned from the initiative.

ICT helps bring ‘Xmas magic’ to Kiwi children

Tech for Good volunteers help not for profit group do away with manual systems for the annual gift giving for underprivileged children. They developed a platform that can help the project scale and be used for other social causes

3 reasons to focus on the bright side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about its risks and unsure of the opportunities. But todayu2019s executive boards arenu2019t having it u2013 they want to make AI a business priority.

Healthcare’s digital transformation: 5 predictions for 2020

Short of a u201cblack swanu201d event, 2020 will see a slow but steady advance in the digital transformation of healthcare.

10 resume tips to help you stand out

A well-honed resume is your key to landing that coveting IT position. Here's how to ensure your skills and experience shine.

What is a technology roadmap? A plan for managing digital transformation

With technology comes constant change u2014 and thatu2019s why it is more important than ever to have a solid technology roadmap to help plan for your companyu2019s future.

Carmen Casagranda joins Chubb Life as global CIO

4 industries to watch for AI disruption

In 2020 we will see the continued impact of AI and machine learning in new industries that will not only help to support businesses, but also consumers.

Goals for CIOs in 2020 and beyond

With the decade change upon us, one question should be on every CIOu2019s mind: How will this role change in the next 10 years?

7 questions CIOs should ask before taking a new job

Will your new job be a dream come true or a career cul-de-sac? Asking the right questions before you sign is the best way to ensure an IT leadership role is right.

4 steps to process automation success

For Navistar CIO Julie Ragland, shifting the IT discussion from cost to value was key to overcoming obstacles to process automation.

Tower Insurance works with EIS Group to accelerate digital business transformation

u201cWe are creating a unique and empowering self-service experience that challenges current industry norms,u201d says Tower CEO Richard Harding.

Design success into the office of the CDO

Every obstacle, hurdle and misstep raises awareness and decreases the likelihood of a recurring event. Use experience and wisdom to avoid the mistakes of others and find success when designing and implementing an office of the CDO.

8 common business design and architecture models

Make more sense of your enterprise architecture practice by relating it to any of 8 common business design methodologies.

The one transformation goal CIO must prioritize in 2020

Defining goals without acknowledging the need to transform often leads organizations to make iterative improvements to existing businesses without challenging themselves to consider disruptive opportunities and threats.

Recession-proof IT: How to survive and thrive through any economy

Leading authorities advise CIOs to have plans in place in advance of a possible downturn u2014 and the best approaches and strategies are highly beneficial in good economic times as well.

Merck prescribes AI for supply chain complexity

Pharmaceutical company Merck is using AI to manage an increasingly complex supply chain. Merck CIO Alessandro De Luca explains how its prescriptive supply chain system works.

Top 5 strategic priorities for CIOs

IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs' roadmaps.

Building elasticity in outsourced managed services

Plan for the future by building both cost and service management elasticity into your outsourced managed service agreements up front.

What Gen Z workers look for in an IT employer

Gen Z is just beginning to enter the workforce en masse. Hereu2019s what tomorrowu2019s IT pros and leaders are looking for in an employer today.

The big task for CIOs in 2020: Bringing security and IT operations together

Bridging the gap between these siloed teams pays off in improved visibility and better security.

Keys to a successful flexible IT staffing strategy

With specialized skills in short supply, CIOs are increasingly turning to contingent workers to supplement in-house talent. Hereu2019s how to ensure your workforce mix is on target and productive.

How to develop IT leaders into future CIOs

Steve Faas, CIO of Aleris, reflects on his strong record of turning up-and-comers into CIOs.

Google and Facebook: It’s your job to fix a broken internet

Top-down strategy is dead – Long live the team of teams!

How should CIOs construct their organizations to better enable the agility demanded by todayu2019s pace of strategy and initiative change?

AWS re:Invent: Intelligent services, closer clouds

Quantum computing is still way out there, but Amazon Web Services is bringing other computing tasks much closer to home.

A deeper look into how technology is innovating the financial sector

Banking is becoming a fundamentally digital experience, with many people banking virtually, no longer going into brick and mortar offices, and AI eliminating tellers. So how are banks reacting to this new reality? Are they embracing technology? Or ar

Assembling the right resources for the office of the chief data officer

Creating an office of the chief data officer is the first step in developing a data-driven culture and maximum business value.

7 ways to position IT for success in 2020

Look out, here comes tomorrow. Is your IT organization prepared to face the new year's opportunities and challenges?

Inside Cisco’s IT monitoring makeover

When Ciscou2019s IT team set out to replace a homegrown monitoring system, changing minds was as much of a challenge as changing code.