feature Making the leap from IT expert to IT leader Transitioning to an IT leadership role takes new skills, self-awareness, and an eye for the business value of tech as you become a key point-person for business-IT collaboration. By Sarah K. White May 21, 2021 Careers IT Leadership opinion How data historians have evolved to make industrial data actionable Democratizing data can level the playing field and empower your workforce to make better, data-driven decisions. By Bill Scudder May 20, 2021 Data Management Internet of Things feature 4 strategies for retaining IT talent Author and career development expert Bev Kaye shares her best advice for inspiring, motivating, and keeping top performers. By Dan Roberts May 20, 2021 IT Leadership Staff Management feature ‘Citizen developer’ success requires strong IT oversight In the hands of business users, low-code and no-code tools can be powerful u2014 and risky. Hereu2019s how IT leaders are setting up guardrails to ensure projects donu2019t go off track. By Maria Korolov May 20, 2021 Software Development analysis Are Oracle’s cloud gains enough to make it a contender? Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google? By Clint Boulton May 19, 2021 Cloud Computing IaaS Oracle feature How Stryker IT shifted to a global operating model CIO Alan Douville and his team have made major changes that enable IT to support the $14 billion medical device companyu2019s operations in over 100 countries. By Martha Heller May 19, 2021 Healthcare Industry IT Leadership Robotic Process Automation feature 6 ‘crackpot’ technologies that might transform IT Next-horizon technologies have piqued some IT leadersu2019 interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff. By Peter Wayner May 18, 2021 10 mins Blockchain IT Strategy Technology Industry feature Truck maker Oshkosh drives decisions with data The 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business. By Thor Olavsrud May 18, 2021 6 mins CIO 100 Data Science IT Leadership feature Innovation vs. operations: A critical balancing act IT must mastervirtual services The sweet spot between business innovation and operational excellence is elusive, but ITu2019s pandemic response has provided new skills and strategies for solving an age-old IT conundrum. By Stephanie Overby May 17, 2021 13 mins Digital Transformation IT Leadership Innovation feature 5 lessons BofA’s tech chief learned from the pandemic Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofAu2019s tech and ops chief reflects on lessons learned over the past 15 months. By Clint Boulton May 17, 2021 6 mins Digital Transformation Financial Services Industry IT Leadership feature Allyship: Stepping up for a more inclusive IT IT leaders seeking to make a difference on diversity must become better allies of marginalized groups in IT, a process that requires reflection and courage in assuring issues are addressed and voices are uplifted. By Sarah K. White May 14, 2021 14 mins Diversity and Inclusion IT Leadership Women in IT opinion 4 tips to kickstart your agile practice As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how. By Anna Frazzetto May 13, 2021 4 mins Agile Development IT Leadership Project Management feature The quest for end-to-end intelligent automation AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer. By Maria Korolov May 13, 2021 Artificial Intelligence Business Process Management Robotic Process Automation feature 7 IT governance myths Are flawed beliefs damaging your IT organizationu2019s governance framework? Hereu2019s a rundown of common fallacies that should be immediately rooted out. By John Edwards May 12, 2021 7 mins Data Governance IT Governance IT Governance Frameworks feature 7 pitfalls that undermine DevOps success IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business. By Bob Violino May 11, 2021 Devops Software Development feature San Jose Sharks build fan engagement with analytics Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue. By Thor Olavsrud May 11, 2021 Analytics IT Leadership opinion Ready for the hybrid workforce Experts weigh in on challenges and best practices. By Michael Belfiore May 10, 2021 Endpoint Protection Remote Work Security Practices feature The new IT skills mandate for digital success New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within. By Esther Shein May 10, 2021 11 mins Digital Transformation Hiring IT Skills feature Signet adds virtual facet to jewelry sales in pandemic play Squeezed by the COVID-19 crisis, Signet Jewelers responded by virtualizing its jewelry sales service, positioning the company well for the future, says CIO Howard Melnick. By Clint Boulton May 10, 2021 CIO 100 Digital Transformation IT Leadership opinion The dirty secret of data analytics: Culture of honest inquiry required For far too many organizations, analysis has been corrupted by a culture of tweaking parameters to support desired outcomes. Hereu2019s how to establish an honest path to data-driven decisions. By Bob Lewis May 7, 2021 Analytics Big Data Change Management feature Healthcare CIOs fear (and fend off) ransomware threats amid pandemic Hospital IT leaders are fending off more hackers looking to capitalize on the COVID-19 crisis for financial gain. By Clint Boulton May 6, 2021 Healthcare Industry IT Leadership Ransomware feature Synchrony banks on pandemic shift to boost business agility CIO Carol Juel sees Synchrony Works, a project that the payment processor implemented to shift more than 16,000 employees to WFH during the pandemic, as a blueprint for fueling agility. By Clint Boulton May 6, 2021 Agile Development CIO 100 Digital Transformation feature CNO Financial CIO: For real change, let your team define your IT culture Mike Mead, CIO of CNO Financial, realized that before his organization could step up to deliver everything its changing business needed, he and his team would have to reinvent the culture. By Martha Heller May 5, 2021 IT Leadership feature 9 ways to tame a bad boss You don't have to suffer silently under a difficult manager. Here's how to manage up, enlist help, and offer feedback to make the best of a challenging leadership situation. By Paul Heltzel May 5, 2021 11 mins Careers opinion How pay transparency can help close the wage gap and advance DEI Without transparency, organizations will struggle to close gender and racial pay gaps and attract the talent they need. By Dawn Mott, Elizabeth Stock May 5, 2021 6 mins Diversity and Inclusion Hiring Salaries opinion 11 dark secrets of multicloud In many situations, multicloud architectures make the most sense. But playing the field, baking in agility, and avoiding lock-in can expose your enterprise to hidden costs and issues. By Peter Wayner May 4, 2021 8 mins Cloud Computing opinion Are CIOs sleeping on ‘low code’? Growing trends suggest CIOs must adopt a new philosophy for executing a low-code culture in IT u2013 and across the business. By David Chou May 3, 2021 Healthcare Industry Software Development feature 7 ways CIOs sabotage their own success The past year has accelerated the need for CIOs to become business leaders. Hereu2019s how many IT chiefs will undercut their ability to step up to the challenges ahead. By Stacy Collett May 3, 2021 8 mins IT Leadership feature Domino’s orders up MLOps to speed up data science delivery The popular pizza maker is tapping into the emerging MLOps field, which helps the company's data science team refresh data models and push them into production without IT's help. By Clint Boulton May 3, 2021 6 mins Data Science Digital Transformation IT Leadership feature 12 project management myths to avoid Don't let your projects fall prey to the unnecessary confusion, uncertainty, and harm that can result from these all-too-commonly held project management misconceptions. By Moira Alexander Apr 30, 2021 9 mins IT Leadership Project Management Tools feature HP CISO seeks to transform cybersecurity HP CISO Joanna Burkey sees a pivot to business partnership as vital for cybersecurityu2019s success. Inspiring women to join the sector is essential to this shift. By Clint Boulton Apr 30, 2021 6 mins CSO and CISO Diversity and Inclusion Women in IT opinion Leading future-ready organizations Agile development is key to effective transformation. Here's how to break through the barriers and achieve your Agile aspirations. By Diana Bersohn Apr 29, 2021 Agile Development Devops Staff Management feature Ensuring culture fit when hiring remotely The pandemic's push to remote work has opened up new talent pools beyond commuting distance. But hiring remotely presents challenges, causing IT leaders to rethink culture and how to assess team fit. By Christina Wood Apr 29, 2021 10 mins Hiring Remote Work feature 4 tips for launching a successful data strategy Becoming a data-driven company isn't as simple as amassing loads of data. If it were, more companies would already be reaping the rewards. Here, four CIOs offer their experience and advice on getting started turning data into business value. By Martha Heller Apr 28, 2021 Big Data Data Quality Data Scientist feature 8 ways to get the most from your managed service provider A growing number of IT leaders are turning to MSPs to help address challenges posed by rapidly evolving IT services. Hereu2019s how to ensure your MSP provides maximum value and minimal distress. By John Edwards Apr 28, 2021 Managed Service Providers Outsourcing feature 13 secrets of a successful cloud ERP migration Migrating legacy ERP systems to the cloud is a big undertaking rife with gotchas. Hereu2019s how to ensure your massive shift of mission-critical enterprise applications goes smoothly. By Neal Weinberg Apr 27, 2021 Cloud Computing ERP Systems feature IT leaders re-evaluate skillsets for the long haul CIOs are meeting talent shortages and transforming tech agendas head on by assessing staff skills and developing roadmaps for obtaining the know-how necessary for long-term success. By Mary K. Pratt Apr 26, 2021 IT Leadership IT Strategy feature Slack on Slack: A product-based approach to automating operations Slacku2019s business technology team is automating tasks for sales, marketing, and other teams as part of a cultural shift to product operations. By Clint Boulton Apr 26, 2021 Collaboration Software Digital Transformation Small and Medium Business feature 7 IT hiring trends for 2021 COVID-19 sparked immediate change in the technology industry u2014 and businesses have overhauled how they recruit, hire, and retain IT talent as a result. By Sarah K. White Apr 23, 2021 6 mins IT Jobs IT Skills Salaries opinion Customer loyalty is up for grabs; retention is now mission-critical By focusing on the customer POV, CIOs can make digital transformation more visible and measurable within a business context. By Brian Solis Apr 22, 2021 Digital Transformation Software Development opinion How COVID contingency best practices can help save the planet The shift to a hybrid workforce has had a positive impact not just on productivity and work/life balance, but on the environment and global climate change. Let's keep it that way. By Nathan Rogers Apr 22, 2021 IT Leadership feature IT confronts climate change Data analytics and AI are taking center stage in efforts to combat the fallout of climate change and environmental disasters across the globe. By Bob Violino Apr 22, 2021 13 mins Artificial Intelligence Green IT feature Anatomy of a killer IT internship program With demand for tech talent on the rise, a robust IT internship program is key to ensuring the organization builds a reliable talent pipeline for the future, say IT leaders. By Nathan Eddy Apr 21, 2021 8 mins Careers Hiring feature Northwestern Mutual CIO takes incremental approach to IT innovation The insurance and investment company is building an analytics platform and other solutions on an innovation continuum where learning from failure is a means to a better end. By Clint Boulton Apr 21, 2021 Financial Services Industry Innovation Insurance Industry feature What is a PEST analysis? Preparing your business for external impacts Conducting a PEST analysis can help your business determine the critical and most influential political, economic, social, and technological factors that will impact your business. By Sarah K. White Apr 20, 2021 IT Governance Frameworks IT Leadership feature CIO change agents: The art of the IT turnaround CIOs from ecommerce, insurance, and automotive sectors discuss how they changed their IT cultures to pave the way for digital transformations. By Clint Boulton Apr 20, 2021 Digital Transformation IT Leadership IT Strategy news Zoho launches Qntrl to automate business processes A new entrant to the business process management market, Zoho already holds much of the data mid-market enterprises may want to automate. By Peter Sayer Apr 19, 2021 Business Process Management Small and Medium Business feature DC Water hunts lost water with analytics Predictive analytics and AI are helping the District of Columbiau2019s water authority discover water main and sewer pipe breaks proactively. By Thor Olavsrud Apr 19, 2021 6 mins Analytics Digital Transformation Government feature 12 common resume mistakes (and how to fix them) Have you made any of these top resume mistakes? If so, take some time to revisit, review, and update your resume before you apply for your next job. By Sarah K. White Apr 16, 2021 10 mins Careers IT Skills Resumes opinion Why steering committees fail to engage (and 5 ways to hold them accountable) There are some common reasons why a transformation steering committee may fail to engage—from a lack of motivation to a bias toward inaction, Here's how transformation leaders can overcome those blockers. 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