News

Beware of the CRM Backlash

Invest in Privacy Policies and Keep Your Customers

Nonprofits Need Metrics Too

Pipe Dreams: Cabling Networks Through Underground Pipes

Good Job Hunting: Tips & Techniques

In Rough Waters: Being an Effective Leader in Tough Times

How We Picked the Enterprise Value Winners

SBC COMMUNICATIONS: More Lines, Less Waiting with Network Management Tools

Michigan Department of Transportation: Paving Over Paperwork

By automating its collection of inspection data, Michigan's Department of Transportation cut the cost of building roads and bridges.

ENTERPRISE RENT-A-CAR: Staying Ahead of the Curve with Automated Systems

PENNSYLVANIA DEPARTMENT OF ENVIRONMENTAL PROTECTION: Working in a Deeper Shade of Green

Dow Chemical: The World’s Biggest Classroom

Dow's Web-based training system serves a cast of thousands.

Assessing IT Value: New Orders of Magnitude

Year of the Activist: New Year’s Resolutions

To XP or Not to XP?

How New Expenditures Affect the Bottom Line

Certify the CIO

A Grand Delusion of Adequacy: In Praise of CIOs

Building a Better Battery

COMPANIES TO WATCH – Conita Technologies

Merging Document Management Tools

Cool Tool: Comparing Content Management and Document Management

Seven Tips for Successful B2B Collaboration

Worker Visas Under Fire

New NSF Project Encourages IT Talent

Disaster Recovery Becomes Life and Death

Wire and Ice: Building the Olympic Network

No False Starts Allowed: The IT Systems at the Olympics

The IT Train That Could: Getting Agreement on Major Initiatives

INTEGRATION – Costly, Painful and Worth It

CIO’s Secrets to Successful PR

I.S.-USER RELATIONS – Brand IT

Acceptable Risk

Government IT is in a Sorry State

How to Be an IT Power Broker and Influence Policy-Makers

SECURITY LEGISLATION – Homeland Defense: New Rules of War after 9/11

Inside and Outside Microsoft

Upgrade Options for Microsoft Office

Why Microsoft Created Licensing 6.0

SOFTWARE LICENSING – Microsoft’s New Subscription Plan: CIOs Just Say NO!

How to Prepare for a Speech

Security Predictions for 2002: Staying Secure

STANDARDS – Talking the Talk

What’s New for 2002?

Call Up the Net Guard Post 9/11: The Information Civil Defense Task Force

INTERVIEW: MICHAEL HAMMER – Process Must Focus On Customer

CIO Bookshelf: Making It Personal: How to Profit from Personalization Without Invading Privacy

I.T. IN THE AFTERMATH: 9/11 Attacks Barely Affect Data Center Spending

First, There Was Pong

Privacy Versus the FBI