News

What is business analytics? Using data to improve business outcomes

Business analytics is the practical application of statistical analysis and technologies on business data to identify trends and predict business outcomes.

By Thor Olavsrud

Jul 5, 2022 7 mins

Analytics

Unknown unknowns: CIOs prep for the next major business disruption

The pandemic has motivated IT leaders to rethink their approach to business continuity to ensure organizational resilience in the face of any future business existential event.

By Esther Shein

Jul 5, 2022 14 mins

Business Continuity IT Leadership

What is a chief administrative officer? A strategic executive role for operations

Chief administrative officers play a vital role in keeping a company on budget, on task, and compliant. Here’s how this executive-level role helps companies operate efficiently.

By Sarah White

Jul 4, 2022 5 mins

IT Leadership

How Cairn Oil & Gas is using IT to overcome one business challenge after another

CIO Sandeep Gupta’s innovative use of technology has enabled the company to cut costs, reduce time to first oil, and manage decline in production.

By Yashvendra Singh

Jul 4, 2022 7 mins

Artificial Intelligence Digital Transformation

4 stories all CIOs should be able to tell

… and one common element that all stories must have.

By Maryfran Johnson

Jul 2, 2022 6 mins

Careers IT Leadership

4 new IT workforce realities

Does the “battle for talent” have to be a forever war?

By Thornton May

Jul 1, 2022 4 mins

Hiring IT Management IT Training

Digital twin helps NTT Indycar deliver better race experience to fans

Digital twin, AI, and predictive analytics help put fans behind the wheel of race cars in the NTT Indycar Series, including the iconic Indianapolis 500.

By Thor Olavsrud

Jul 1, 2022 6 mins

Analytics Digital Transformation

Digital transformation never stops at IBM’s semiconductor plant in Québec

Exploiting extreme automation, secure operations, and a local talent pool, the computer giant’s largest semiconductor plant’s IT management evolves continuously as it develops new tech

By Maxime Johnson

Jun 30, 2022

Digital Transformation IT Leadership

The XaaS trap: ‘Everything as a service’ isn’t anything IT really needs

Everything as a service (XaaS) should be about extending SOA to how businesses organize. Instead, it’s just another chargeback pricing model — exactly what IT doesn’t need.

By Bob Lewis

Jun 30, 2022

Cloud Computing IT Strategy

Data science drives big decisions at Kohl’s

The American department store chain modernized its data strategy around Google BigQuery, bringing in third-party data sets and algorithms to further hone its personalization and merchandizing efforts.

By Paula Rooney

Jun 30, 2022

Data Science Google Cloud Platform Retail Industry

The CIO’s evolving role to address tighter EU sustainability regulations

With stricter EU rules on sustainability reporting comes the need to expand the CIO’s purview to include monitoring indirect harmful emissions.

By Karin Lindström

Jun 30, 2022 6 mins

CIO Regulation

Nvidia and Siemens to accelerate digital twins’ development

Siemens Digital Industries Software and Nvidia are working to bring IT and OT closer together by facilitating the creation of digital simulations of products and processes.

By Peter Sayer

Jun 29, 2022 5 mins

Technology Industry

MuleSoft extends automation capabilities with new RPA tool

No longer just an API management platform, MuleSoft is expanding into new areas of workflow automation.

By Peter Sayer

Jun 29, 2022 5 mins

CRM Systems Robotic Process Automation Salesforce.com

7 key Microsoft Azure analytics services (plus one extra)

Microsoft offers an array of options for data analytics in its cloud that are meant to operate together as a full analytics stack. Here is an overview of the core services and where each fits.

By Mary Branscombe

Jun 29, 2022 9 mins

Microsoft Azure

IDC: 4 cloud investment predictions

These four areas of investment will be of particular importance for organizations as they rein in cloud costs, address issues around complexity, and seek increased agility.

By CIO staff

Jun 29, 2022

Cloud Computing Multicloud

11 dark secrets of data management

A solid data management strategy can reap rewards for any business seeking to capitalize on the value of data. Still, the road to data-driven decision-making remains rife with challenges and conundrums.

By Peter Wayner

Jun 28, 2022 9 mins

Data Management

D&I programs help AllianceBernstein stand out for tech talent

AllianceBernstein has become a top-ranked employer for tech workers in the finance industry thanks to a range of initiatives aimed at recruiting and retaining a diverse workforce.

By Sarah White

Jun 28, 2022

Diversity and Inclusion Hiring Staff Management

Misled by metrics: 7 KPI mistakes IT leaders make

Virtually every CIO uses metrics and key performance indicators (KPIs) to gauge the performance of their IT teams and strategies, but not always correctly. Here’s a look at what you’re doing wrong.

By John Edwards

Jun 27, 2022

ROI and Metrics

Sentry’s David Cramer on bootstrapping a unicorn

The CTO and co-founder discusses building a startup, focusing on developer experience, automating QA, and optimizing for shipping new features.

By Matthew Tyson

Jun 27, 2022 11 mins

Software Development Startups

JLL source-to-pay transformation proves value of automation

Born of the pandemic, the commercial real-estate company’s global source-to-pay automation system overcame localization and change management challenges to become a blueprint for a new strategic imperative.

By Peter Sayer

Jun 27, 2022

Business Process Management CIO 100 Digital Transformation

4 exciting Dutch healthcare technology companies to watch

These tech companies are using virtual reality, AI, high-tech sensors, and cloud solutions to rethink healthcare in the Netherlands.

By Melanie Butcher

Jun 26, 2022

Digital Transformation Healthcare Industry Startups

Where Web 3.0 is taking the software industry

Web 3.0, blockchain, and decentralization are charged ideas, with vocal supporters and critics. But there is actual work being done here that will impact the software industry in profound ways.

By Matthew Tyson

Jun 24, 2022 8 mins

Blockchain Cryptocurrency Financial Services Industry

Kimberly-Clark’s business-first approach to digital transformation

Global CIO Manoj Kumbhat is overhauling IT to facilitate a business transformation aimed at bringing the personal-care corporation closer to its customers.

By Paula Rooney

Jun 24, 2022 6 mins

Digital Transformation

Is your data supply chain a liability?

Data is the key raw material for analytics and decision-making. A strong data supply chain will improve business outcomes.

By David Angelow

Jun 23, 2022

Analytics Big Data Data Management

Healthcare AI in a year: 3 trends to watch

No-code tools and growing utility of text point to growing AI sophistication, but security concerns remain.

By David Talby

Jun 23, 2022 5 mins

Artificial Intelligence Healthcare Industry

Computer vision is primed for business value

Companies across a range of industries are deploying image- and video-based artificial intelligence to improve and optimize key business processes and products.

By Maria Korolov

Jun 23, 2022 11 mins

Artificial Intelligence Machine Learning

3 CIOs-turned-board-members on raising your leadership profile

Julie Cullivan, Wayne Shurts and Carol Zierhoffer share leadership insights from the other side of the table.

By Dan Roberts

Jun 23, 2022 8 mins

Careers IT Leadership

Why must CIOs invest in business analysts to obtain better project outcomes?

39% of project failures are attributable to poor business analysis.

By Yash Mehta

Jun 22, 2022

Business Analyst

Exploring the Advantages of Deploying DPUs in the Data Center

Members of the Foundry/IDG Influencer Network weigh in on this increasingly important technology.

By VMware

Jun 22, 2022 6 mins

Data Center

5 common consultant negotiation tactics and how to protect your interests

A successful negotiation is something your organization needs to plan for. That starts with knowing the tactics your potential consulting provider is likely to employ—and how to maneuver around them.

By Len Riley

Jun 22, 2022 8 mins

IT Management Vendor Management

From CIO to consultant: IT leaders on making the shift

IT leaders seeking a new challenge can leverage their business and IT know-how to achieve sustained success in a consulting role. CIOs who have made the shift offer tips.

By Bob Violino

Jun 22, 2022

CIO Careers IT Consulting Services

Q&A: Leading IT in a high-volume M&A environment

AssuredPartners acquired over 50 companies in 2021. For CIO Sankha Ghosh, the keys to success in this environment are a dedicated M&A team in IT, and the ability to tell their platform story.

By Martha Heller

Jun 22, 2022

IT Leadership Robotic Process Automation

Oracle cuts price of OCI Dedicated Region to expand user base

Oracle Cloud Infrastructure Dedicated Region will now have a minimum commitment of about $1 million a year, far below the previous requirement of $6 million a year in consumption over a three-year period.

By Anirban Ghoshal

Jun 21, 2022

Cloud Computing

AWS bolsters Connect contact center service with case management features

The new Amazon Cases capability will help AWS compete with Salesforce, Service Now, and SAP in the market for contact center services.

By Anirban Ghoshal

Jun 21, 2022

Collaboration Software SaaS Unified Communications

How to enable cultural change through cloud adoption

Adopting hyperscale cloud can position your organization to react faster to the next “new normal.”

By Wayne Sadin

Jun 21, 2022 4 mins

Cloud Management Digital Transformation

PwC to acquire Salesforce platinum partner Venerate in a major tech push

The acquisition, part of PwC's global strategy to boost its technology practice, will be the company's first technology acquisition in India, making PwC India the largest talent pool for the Salesforce platform in the country.

By Varun Aggarwal

Jun 21, 2022

Technology Industry

7 IT governance mistakes — and how to avoid them

IT governance can be a minefield for the unwary. Don’t let these common errors damage your organization — and your career.

By John Edwards

Jun 21, 2022 7 mins

IT Governance

Jackson Health System’s Medical Record Surveillance and Record Sharing project scans medical records in real-time, matches them to partner organizations, and automates the medical record transfer, providing a productivity and efficiency boost.

By Thor Olavsrud

Jun 21, 2022 7 mins

CIO 100 Electronic Health Records Healthcare Industry

IT leaders rethink the people part of business continuity

In an era of increasingly dispersed workforces, CIOs are grappling with how to help IT staff in peril — and keep the business moving forward when events disrupt employees’ ability to work.

By Mary K. Pratt

Jun 20, 2022 11 mins

Business Continuity IT Leadership Staff Management

IT services company Atos plans IBM-style split

After years of decline, the French multinational is seeking another new strategy, this time cleaving itself in two, with its faster-growing digital, big data, and security lines to operate as Evidian.

By Peter Sayer

Jun 20, 2022

Managed IT Services Technology Industry

Otis takes the smart elevator to new heights

The elevator maker is bringing its fleet into the digital era with a connected solution that leverages IoT sensors and AI in the cloud to help keep its customers’ elevators humming.

By Paula Rooney

Jun 20, 2022

CIO 100 Internet of Things Manufacturing Industry

How to find the best resume writing service for you

If you’ve been putting off updating your resume and LinkedIn profile, now’s the time to take it in hand. Getting professional help is the first step for busy executives.

By Maryfran Johnson

Jun 18, 2022 6 mins

Careers LinkedIn Resumes

3 certification tips for IT leaders looking to get ahead

CIOs share key best practices for IT leaders looking to level up with a mix of technical and business credentials aimed at growing their CIO role.

By Yashvendra Singh

Jun 17, 2022 8 mins

CIO Careers Certifications

Wells Fargo prepares to take a quantum leap

The financial institution is researching the possibilities of quantum computing and validating use cases for the coming quantum disruption. As CIO Chintan Mehta puts it, “Not engaging is not an option.”

By Poornima Apte

Jun 17, 2022

Financial Services Industry IBM Quantum Computing

Adobe brings first-party commerce data to customer data platform

As enterprises step up efforts to enhance customer experience, Adobe is integrating data from its commerce suite into its Real-Time CDP (customer data platform) to help drive personalization.

By Anirban Ghoshal

Jun 16, 2022

CRM Systems

How a cloud-first enterprise application strategy boosts speed and scale for your business

Experts agree that a cloud-native application architecture can deliver benefits across the entire business.

By Beth Stackpole

Jun 16, 2022 7 mins

Cloud Architecture Enterprise Applications

BPM buyer’s guide: Top 16 business process management tools

Today's BPM platforms can help your organization create, optimize, and monitor vital business processes using sophisticated discovery, AI, and low-code/no-code functionality.

By Peter Wayner

Jun 16, 2022 10 mins

Business Process Management Enterprise Buyer’s Guides

The Edison Ratio: What business and IT leaders get wrong about innovation

When it comes to innovation, great ideas matter. But in the end, understanding the need to act on fewer great ideas matters more.

By Bob Lewis

Jun 16, 2022 7 mins

IT Leadership Innovation

USPTO’s agile course ignites change

At the U.S. Patent & Trademark Office, CIO Jamie Holcombe is proving that an agile and innovative mindset, as well as individual accountability, can deliver new tricks for one of the country's oldest federal agencies.

By Tim Scannell

Jun 16, 2022

IT Leadership

3 forces shaping the evolution of ERP

The transformative events of the past few years may finally sound the death knell for traditional ERP systems as enterprises seek agility, flexibility, and speed.

By Joe McKendrick

Jun 15, 2022 4 mins

ERP Systems