News

CIO Diane Schwarz on the power of professional ecosystems

IT leaders must foster multidimensional networks based on a strong understanding of their company’s currency, investments in peer relationships, and a continually authentic personal brand.

ServiceNow adds new features to its Now Assist generative AI assistant

Alongside the new features, the company announced its approach to commercialization with premium SKU offerings across ITSM, CSM, and HRSD, beginning in September with the Vancouver platform release.

Low-tech collaboration emerges as the key to protecting complex enterprise infrastructure environments

Real estate CIOs drive deals with data

Cloud transformations complete, Re/Max’s Grady Ligon and Keller Williams’ Chris Cox are shaping data pipelines, delivering digital tools, and bringing AI to bear in an effort to empower residential real estate agents to capitalize on list

Dr. Pankaj Setia on the challenges that will redefine CIOs’ careers

The professor of information systems and strategy at the Indian Institute of Management — Ahmedabad believes CIOs are well positioned to transform themselves into business leaders by delivering digital transformation amid a rising tide of high-

A forensic look into cloud success with Broadcom’s Andy Nallappan

Andy Nallappan, CTO, CSO, and head of software engineering and operations at Broadcom, recently spoke with Heller Search Associates CEO Martha Heller about how cultural change and replacing on-prem’s sunk cost mentality with incentivized FinOps

Alphabet bets on generative AI as cloud boosts Q2 revenue

The company intends to incorporate more generative AI capabilities across products and offerings, such as Search, Google Cloud services, and Google Ads.

Physical experience, digital convenience: The future of retail

Shopping is becoming a seamless blend of online and offline, thanks to better technology and precise data generated at every touchpoint in the customer journey.

Salesforce updates its Commerce Cloud with digital commerce capabilities

The new capabilities include features such as the Reorder Portal, Order Support, and Pay Now.

7 IT delegation mistakes to avoid

Task delegation is an essential CIO skill, yet many IT leaders continue to make the same efficiency-robbing mistakes. Don’t let yourself become one of them.

The unsung skill too many IT leaders shortchange

Too often IT leaders view digital initiatives as projects to complete rather than campaigns to conduct. And at the heart of any successful campaign is a communication strategy geared for results.

How IT leaders are driving new revenue

Given their unique perspective across the company, IT leaders are in prime position to identify and execute revenue-focused initiatives. CIOs and executive advisors share tips on supporting top-line growth.

LaLiga transforms fan experience with AI

AI and machine learning are bringing data-enhanced strategies and experiences to Spain’s top football league, which has spun out a tech subsidiary to offer platforms and services to the sports and entertainment industry.

3 benefits of engaging hyperscalers when evaluating SAP RISE

Organizations should conduct hyperscaler evaluations directly with the likes of AWP, Google, Microsoft, and others before signing SAP RISE commitments.

How real-time operational insights drive superior tech platform development

As organizations manage the complexities of digital transformation, in employee transportation in particular, SaaS and SaaS-based service solutions can offer several strategic advantages to streamline complex and evolving business operations.

4 CIOs on marketing IT’s value to the business

The hard truth is that your IT organization’s work doesn’t speak for itself. Communicating its value requires developing a marketing mindset and storytelling skills across IT’s ranks.

3 technology trends set to revolutionize retail

IT leaders in the retail industry must align with the latest technology trends to develop innovative in-house solutions and deliver increased revenue and customer value.

5 ways CIOs can help eliminate a culture of busyness

Busyness can be perceived as a badge of honor. But being busy doesn’t always mean being more productive. So how can the modern CIO help organizations avoid this trap?

Empowering citizen developers for real business impact

More than just a means of shifting burden from IT, citizen developers can weave domain expertise into valuable solutions — but only if you get your cit-dev strategy right.

Lexmark International’s Vishal Gupta on next gen tech leadership

The multi-billion dollar imaging solutions provider has created a new revenue stream from IoT devices and software—originally designed for printers—which they now sell to connected equipment manufacturers in transportation, healthcare, an

Dissecting Alstom’s three-part IT strategy

With equal focus on the cloud, mobility, and data, the railway giant’s presence in Spain will only increase considering the integration of Bombardier Transportation and advancements in autonomous driving, says Pablo Celada, director of technolo

CIOs are bullish on the possibilities for generative AI: report

Generative AI is pushing AI technology into the enterprise mainstream, according to a just-released survey of senior executives.

Microsoft offers Dynamics users fresh incentives to move to the cloud

A new incentive program could help Microsoft convert the majority of its customers still running Dynamics on premises, especially those interested in leveraging generative AI, analysts said.

Hard-earned advice for nurturing high-performing IT teams

Getting the most from your technologists is an art not every IT leader can readily master. Knowing how to motivate and recognize is key.

Havmor’s VP IT Dhaval Mankad on ‘melting’ hurdles with a scoop of digital innovation

“In the last five years, we have ensured 100% connectivity of all the systems without a single cybersecurity incident,” says Dhaval Mankad confidently about Havmor’s digital infrastructure.

What the CIO role will look like in 2026

IT leaders see the top tech position flipping its priorities over the next three years, with business strategy, innovation, and orchestration in the spotlight and tech enablement being more of an advise and govern affair.

Generac powers business transformation with data, AI

CIO Tim Dickson has helped evolve the generator manufacturer into an energy tech provider thanks to a shift to predictive modeling fueled by the cloud, analytics, and AI.

What is change management? A guide to organizational transformation

New systems and strategies can be highly disruptive to your business. Organizational change management can help ensure your transition to new processes goes smoothly.

How Avnet accelerates its product design process

Avnet’s Design Hub serves as a one-stop shop for product design and engineering, as well as a comprehensive portal to speed up product design processes.

Should you build or buy generative AI?

You can adopt generative AI by taking, shaping or making the models you need. But the more you build, the more resources are needed, and even systems you buy will need building work.

Sustainable IT: A crisis needing leadership and change

Why IT leaders play a crucial role in spearheading sustainability initiatives within their organizations and what they can do to be an agent of change.

Why is Salesforce hiking prices, and how does it affect customers?

Inflation and pressure to recoup costs and fuel revenue is driving Salesforce's first price increase in seven years. Here's why, and how it will impact customers.

9 tips for recruiting high-end IT talent

When it comes to hiring, top-tier IT pros are the toughest to land. IT leaders and recruiters shed light on what it takes to inspire the highly talented to join your enterprise.

What legacy tech teaches IT leaders about projects that last

In today’s transformational business landscape, legacy systems are routinely discredited even as they continue to deliver value. IT leaders can learn a lot about their fundamental lasting power.

When will AI usher in a new era of manufacturing?

While companies in various industries have started using AI to improve manufacturing processes, it's not yet clear if the technology is ready for prime time.

TIAA’s Sastry Durvasula on advancing AI horizons

CIO.com’s Maryfran Johnson chats with TIAA chief information and client services officer Sastry Durvasula about how challenges and innovation intersect during the digital transformation journey.

3 principles for regulatory-grade large language model application

As we move forward in the age of AI, we can ensure that the integration of LLMs into regulated industries is both beneficial and safe by maintaining a steadfast commitment to the principles of explainability, privacy, and responsibility.

7 IT consultant tricks CIOs should never fall for

Definition: Consultant (n.) A professional of negotiable integrity, specializing in fixing what’s broken by breaking what’s fixed.

How Investec marries foundational and pioneering tech forces

Investec’s API fabric lays the groundwork for the bank to open up to external opportunities, as well as broaden client capabilities without compromising on security.

6 business execs you’ll meet in hell — and how to deal with them

Leading IT is challenging enough without bad bosses and misguided business colleagues making a CIO’s work even harder.

3 tough decisions for IT leaders to achieve a successful digital transformation

CIOs must make critical choices that benefit their organization’s new form, not just the interests of the people involved.

Edmunds sets stage for AI with data infrastructure consolidation

The automotive information services company is beginning to leverage generative AI and other machine learning capabilities, but it first had to re-envision its infrastructure for data processing, data warehousing, and data science.

Key skills tech leaders need to secure a board seat

On a recent episode of the Tech Whisperers podcast, NACD CIO Rona Bunn discussed her leadership success formula, the shared responsibility of cybersecurity knowledge, and what it takes for a CIO or CISO to be a well-equipped and effective board membe

What is Oracle’s generative AI strategy?

Oracle’s three-tier strategy to take on rival cloud service providers — AWS, IBM, Google Cloud, and Microsoft — includes its OCI Supercluster, partnership with Cohere, and addition of generative AI assistants to its SaaS offerings.

CTO Subhamoy Chakraborti of ABP on Digitization of News Media powered by AI

“It is important to foster a culture where employees are innovative, experimentative, and attuned to embrace newer technologies while keeping the foundation stable,” says Subhamoy Chakraborti, CTO of ABP.

Making intelligent automation work at scale

Enterprise IA pioneers have been blending RPA and AI to great benefits. Here’s how they’ve honed their automation strategies to take IA enterprise-wide.

Repsol doubles down on digital transformation

When Juan José Casado Quintero was recently appointed CDO of the Madrid-based multinational energy and petrochemical giant, he committed to the company’s second wave of digital transformation reaping as much success, if not more, than th

Steps tech leaders are taking to meet new accessibility mandates

No longer a side issue, new regulations mean accessibility is rising up the business technology leadership agenda.

Rackspace’s CTO takes a broad view of sustainability

CIOs have a role to play in making their enterprise sustainable, not just environmentally but economically and equitably as well, says Rackspace’s CTO.

11 tips for crafting highly effective job descriptions

Hiring great talent starts with an enticing job posting. Here’s how to create effective, engaging, and inclusive job descriptions sure to lure the best candidates for the job.