News

Principal Financial’s Kathy Kay on customer-centric IT leadership

To ensure the financial services giant thrives for another 145 years, the EVP and CIO stresses the importance of a customer-first approach to business transformation.

Assessing the Future for AI PCs – What IT Execs are Saying

Generative AI: The CIO’s Apollo moment 

Knowledge graphs: the missing link in enterprise AI

To gain competitive advantage from gen AI, enterprises need to be able to add their own expertise to off-the-shelf systems. Yet standard enterprise data stores aren't a good fit to train large language models.

AI poised to overhaul the customer journey

Concierges and other AI tools will take recommendations and post-sales support to new levels of customization, with some consumers allowing AI shoppers to purchase for them.

SAP restructures board to emphasize AI-first, suite-first strategy

SAP is expanding its Executive Board to include the Strategy & Operations division and is appointing an expanded Executive Board consisting of eight additional managers.

Looking back to look ahead: from Deepfakes to DeepSeek what lies ahead in 2025

With an eye on what to expect in 2025, let’s reflect on key tech milestones in 2024 and explore the cybersecurity trends shaping our tomorrow, from enterprise AI and deepfakes to the emerging challenges posed by quantum computing and new AI inn

How to prioritize AI initiatives: A strategic framework for maximizing ROI

Sharply rising IT costs have CIOs threading the needle on innovation

AI investments will partly drive a projected 10% bump in IT spending this year, but price hikes of nearly 9% in the cloud and other areas will play a larger role in leaving many CIOs with difficult choices.

IT predictions: 5 things that won’t change in 2025

The more things change, the more they stay the same: Here’s how the status quo on talent, digital literacy, business IT alignment, and CIO role will only get more rigid in turbulent times.

Will the US cloud soon be illegal in the EU?

Donald Trump has poked a first hole in the EU-US data agreement, putting the Biden agreement on Transatlantic data privacy concerns to the test.

14 things keeping IT leaders up at night

The CIO’s rise to prominence has led to high-profile responsibilities that — when coupled with the pace of technology and business change — bring more stress to the role than ever before.

SAP to give on-prem customers three-year reprieve — with a catch

Since many migrations to S/4HANA are still stalled, SAP apparently wants to give its customers more time to make the switch.

29% of CDOs don’t see a future in the position

While many chief data officers see the role as a temporary one, others worry about the evolution of the position in the age of AI.

Corporate One enables immediate payments with data orchestration hub

By giving access to the industry’s new payment rails, members of the credit union can make immediate payments easier and faster.

FinOps automation: Raising the bar on lowering cloud costs

FinOps automation promises to supercharge IT organizations’ ability to control cloud costs. Learn how Intuit and Roku are tackling this issue

How employers can inspire software developers

Cost concerns put CIOs’ AI strategies on edge

Price unpredictability and other cost concerns are proving to be significant barriers to AI adoption for many IT leaders, with outcomes and ROI weighing in the balance.

Are you equipped to face the changing profile of IT leadership?

Speed is one thing but to cope with even faster transformations, digital leadership must manage the changes driven by technology and culture differently to keep in step, or, better yet, stay a step ahead.

Regeneron and auticon open doors for autistic IT professionals

The pharmaceuticals company recruits a cohort of data interns through the international IT consulting firm, challenging hiring norms and clearing new pathways for autistic IT professionals.

5 practical tips for emerging IT leaders

3 promises every CIO should keep in 2025

Based on what they learned after confronting surprises in 2024, many CIOs now know what they need to do going forward. But how many have committed to action?

Gen AI ROI falls short of expectations, but belief persists

A new Deloitte survey shows ROI on gen AI is not coming as quickly as hoped, but interest and excitement remain high. Nevertheless, CIOs need to identify and overcome barriers to large-scale deployment.

67% of digital transformations delayed due to skill shortages

Skills shortages are impacting businesses in myriad ways, slowing down digital initiatives and damaging the bottom line.

OpenAI, SoftBank, Oracle lead $500B Project Stargate to ramp up AI infra in the US

The project is designed to keep the US ahead of competing nations, such as China, in AI.

Microsoft joins the European cloud group that sued it for antitrust

The world’s largest software company paid a mere €54,000 to join CISPE as a non-voting member, but Amazon still voted to block Microsoft from joining at all.

Balancing the costs and opportunities of genAI adoption

There are a number of cost-related impediments to genAI. Find out which ones are hitting organizations the hardest, what businesses are spending on the technology, and how to manage costs while still fostering innovation.

Trump repeals Biden’s AI oversight order, shifts focus to innovation-driven policies

The move sparks debate over balancing innovation with safeguarding security and societal interests.

AI and cybersecurity: A double-edged sword

Trump charges DOGE with modernizing federal technology and software

In a sleight of hand, Trump is renaming the existing US Digital Service as the US DOGE Service.

Where CIOs should place their 2025 AI bets

In setting the course for a more pragmatic, AI-centric organization, CIOs should consider use cases and supporting strategies that will deliver foundational change and fundamental results.

Delays in TSMC’s Arizona plant spark supply chain worries

Major tech firms may have to remain dependent on Taiwan-based plants, increasing their exposure to geopolitical risks.

US GPU export limits could bring cold war to AI, data center markets

The Biden export limits, enacted during his last days in office, may drive data center construction to US allies while forcing China and Russia to develop their own AI chips.

Altman now says OpenAI has not yet developed AGI

But this month, the company will release the model he previously claimed had achieved it.

Cloud infrastructure spending more than doubles in the third quarter of 2024

With shared cloud dominating 62% of total spending, AI-driven infrastructure investments are redefining enterprise strategies globally.

12 ways to grow as an IT leader in 2025

IT leaders are looking to develop their profiles, perspectives, and prospects to better helm IT this year. From stepping up your work with professional orgs to getting better at communication, here’s how.

Transform your PMO into a strategic powerhouse

There’s no shortage of opinions about PMOs. Some rave about their effectiveness while others question if they’re a waste of time. The truth is, you can’t know if a PMO can deliver the business outcomes you need until you understand

Quick ROI vs. innovation: CIOs face competing AI goals

Some organizations are beginning to see returns on early AI investments, while others play the long game. Experts say the best route takes aim at both.

Lenovo to acquire Infinidat to expand its storage folio

The acquisition can be seen as part of Lenovo’s strategy to support more AI workloads.

Nvidia intros new guardrail microservices for agentic AI

Three new NIM microservices leverage small language models (SLMs) to help enterprises boost safety, security, and compliance for AI agents.

Redefining enterprise transformation in the age of intelligent ecosystems

How the rise of AI is fundamentally changing enterprise architecture. By shifting focus from monolithic systems to agentic automation, businesses can unlock unprecedented value through intelligent, adaptive, and interconnected systems.

Bridging the IT skills gap, Part 2: A CIO’s guide to embracing GenAI

In Part 1 of this two-part series, we explored how current approaches to bridging the IT skills gap are falling short and introduced GenAI as a promising unified solution. Building on that foundation, in Part 2, we will dive into practical steps that

With AGI looming, CIOs stay the course on AI partnerships

As AI heavyweights boast big advances for 2025, CIOs advise their peers to focus on the practicalities of business-aligned use cases that augment rather than replace human work.

How Kimberly-Clark’s Zack Hicks heeds the call for innovation

The global CPG giant’s chief digital and technology officer has a passion for bringing business and technology together in new ways.

Are data rooms the key to monetizing data?

Companies look to sell off assets to pay for AI investments

While many CIOs worry about funding for AI projects, some companies are considering selling off non-core assets to keep investing.

Fast vs. slow: the real impact of AI adoption speed

With the advent of generative AI, the pace of technological change has greatly accelerated. Is it better to take risks and experiment, or wait for proven use cases before jumping in?

The importance of the CIO-CCO connection in IT projects

Among relationships established within the board of directors, those in charge of the technological and communication aspects are especially called upon to find the full potential of new digital tools.

Microsoft commits to AI integration, but delivers no particulars to differentiate from rivals

CEO Satya Nadella speaks of an even more Azure-centric environment: “Azure must become the infrastructure for AI, while we build our AI platform and developer tools on top of it.”

ITIL certification guide: Costs, requirements, levels, and paths

ITIL 4 is IT's go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here's everything you need to know about the latest ITIL certifications.