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Mastering customer experience is the drumbeat of digital transformation today. But too often enterprises pursue that while neglecting employee experience to their peril.
CIOs boost investments in ERP, CRM and supply-chain software as spending on devices, mobile phones falls, Gartner says.
Big brands in financial services, logistics and other sectors are betting on blockchainu2019s potential to facilitate transactions and verify provenance of products.
CIOs and CISOs need to consider the impact that company politics, cloud, AI and the ever-mutating threat landscape have on security policies.
NICE CIO Hadas Reisbaum on keeping up with cloud, handling M&A and integrating systems.
Understanding what makes a data-driven business is essential for any company wishing to remain relevant over the next decade.
The Middle East is gearing up for 5G more quickly than other regions globally, and while enterprises should start thinking about new business models, they will also face security and investment challenges.
A strong relationship between IT and marketing correlates with improved business growth. Hereu2019s how to bury past frictions and build a better business-focused, cross-functional team.
Interest in AI is high in the Middle East yet relatively few projects are being implemented. We take a look at the barriers to adoption and a few suggestions for ways forward.
Thanks to digital transformation, technology is embedded in every business process and practice your company relies on. Itu2019s time to take a tip from DevOps, and rethink the business-IT divide.
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