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With Microsoft Managed Desktop, Microsoft is betting your organization has better things to do than endpoint management. Early customers like the Seattle Reign show what to expect.
How to enable the new work environment employees are requesting and facing the challenges of a changing IT landscape.
A sound governance, risk and compliance (GRC) strategy is more valuable u2014 and harder to hone u2014 than you might think. Hereu2019s how to avoid looming disaster.
ITSM is more than service management; itu2019s a framework for supporting business needs. As new technology moves in and digital transformation takes hold, ITSM strategies must grow and adapt.
How to deliver operational efficiency, provide a great employee experience, and ubiquitously deploy it via the cloud.
Think gymnasium and magnesium. They rhyme, but theyu2019re different.
One of the biggest challenges faced by organizations when implementing any type of enterprise service management strategy is with the process alignment and people. The recent World Cup tournament teaches us a thing or two about improving your service
Despite its democratic deficit, Californiau2019s new regulations create an opening to get U.S. national privacy policy right.
Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better.
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