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Don Butler, executive director for connected vehicles and services at Ford Motor Company, discusses digital transformation in the automotive industry. Butler talks about what Ford means in terms of automobiles being connected and defines the three as
Massive open online courses, or MOOCs, offer a powerful platform for enterprise training, education and development u2013 at big cost savings and with greater efficiency.
While the details of the Cognizant-Verizon collaboration are vague, itu2019s clear that IT service providers will seeking new angles to compete.
On September 16 at the Westin Waterfront in Boston, the leaders from 30 enterprise startups all stood on stage in front of thousands of onlookers to tell their stories. James A. Martin gives us the highlights from the event.
Service providers are continuously investing a great deal of effort to enable automation/artificial intelligence as part of their service offerings. The the level of standardization of processes/activities related to BPO services make it a perfect ca
The need for IT organizations to innovate is something that has long been thought of as a u2018nice-to-haveu2019 or a strategic goal, but digital transformation now makes it something essential to do effectively in the present.
Companies like Amazon, Tesco and Honeywell are looking to offshore IT subsidiaries to deliver digital transformation.
To inspire brand loyalty, Goldu2019s Gym pumped up its IT systems to support a new customer-centric website and mobile app.
Compromise is not an effective approach to building team consensus. It leaves stakeholders feeling that theyu2019ve 'compromised' their beliefs, and precludes the creation of innovative, higher value outcomes. It also creates resistance to
An honest take on what's happening in service provision and why it's got me worried.
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