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How to Use Social Media to Create Business Value

According to a report from IBM, 62 percent of enterprises will increase social business spending in the next three years. But companies are still struggling with the cultural changes that a social business implementation requires. Here's a look

14 Nov 2012 5 mins

CIO Collaboration Software Small and Medium Business

BBM Voice: BlackBerry Gets New Wi-Fi Calling Features

BlackBerry users can now place voice-over-Wi-Fi calls to other RIM smartphone owners using BlackBerry Messenger, thanks to the BBM 7.0 update with new BBM Voice features.

14 Nov 2012 3 mins

Carriers Small and Medium Business Smartphones

How to Make Change Management a Human Process

CIOs often think of change management in terms of workflows, deployment strategies and budgets. It's just as crucial, though, to make sure executives, subordinates and other colleagues are equal partners in the process. That way, when change doe

14 Nov 2012 7 mins

Collaboration Software Project Management Tools Small and Medium Business

Mobile, BI and Cloud Drive Increased IT Spending

CIO Tech Priorities research shows that top IT decision-makers plan to increase spending over the next 12 months. The largest chunk is expected to go to mobile technology, cloud computing services, and business intelligence and analytics. CIOs offer

14 Nov 2012 5 mins

Budgeting Developer Small and Medium Business

How One CIO Learned That Efficiency Isn’t Enough

A banking CIO works with the CMO and discovers that complex financial transactions can be quite emotional for the customer. Good technology can help build trust and improve the customer experience.

14 Nov 2012 4 mins

CRM Systems Financial Services Industry

5 Things You Need to Know About Smart Cities

IT applications such as smartphone apps and cloud-based infrastructure management can be powerful tools for improving the quality of life in urban settings.

14 Nov 2012 3 mins

Government Innovation

Salesforce.com’s Complexity Brings CIOs, Partners Together

As Salesforce.com's SaaS offerings become more sophisticated, configuration and deployment gets more complex. In response, enterprises are increasingly turning to partners for implementation help.

14 Nov 2012 8 mins

CRM Systems ERP Systems Technology Industry

10 Top Windows 8 Peripherals for Tablets and PCs

Need a mouse for your Windows 8 laptop or a keyboard for your Windows RT tablet? These devices from Microsoft and Logitech are solid options from proven peripherals vendors.

13 Nov 2012 5 mins

Laptops Small and Medium Business Ultrabook

Cash-Strapped Feds Eye Tech Startups

As federal budgets enter into a deep freeze while expectations for government services remain high, it's a great time for purpose-driven startups to augment agencies' missions in areas like health IT and energy.

13 Nov 2012 6 mins

Budgeting Government IT Strategy

Employees Engage in Rogue Cloud Use Regardless of Security Policies

Studies show that employees are engaging in rogue use of the cloud, even when IT organizations say they have clear formal cloud policies and penalties for violation of the policies.

13 Nov 2012 4 mins

Compliance Data and Information Security Regulation

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