Generative AI

How DeepSeek changes the gen AI equation for CIOs

The new gen AI model’s explosion on the scene is likely to amp up competition in the market, drive innovation, reduce costs and make gen AI initiatives more affordable. It’s also a metaphor for increasing disruption. Maybe it’s time

ServiceNow adds AI Agent Orchestrator, Studio to its Now platform

The additions aim to help enterprises manage their AI agents more easily while increasing productivity.

AI governance: Act now, thrive later

Generative AI: The CIO’s Apollo moment 

Knowledge graphs: the missing link in enterprise AI

Knowledge graphs: the missing link in enterprise AI

To gain competitive advantage from gen AI, enterprises need to be able to add their own expertise to off-the-shelf systems. Yet standard enterprise data stores aren't a good fit to train large language models.

IDC Directions: The META region’s path to AI-Driven digital transformation

As the Middle East, Turkey, and Africa accelerate AI adoption, IDC’s latest research unveils how governments and businesses are scaling strategies to unlock value by 2025.

How to prioritize AI initiatives: A strategic framework for maximizing ROI

3 promises every CIO should keep in 2025

Based on what they learned after confronting surprises in 2024, many CIOs now know what they need to do going forward. But how many have committed to action?

Gen AI ROI falls short of expectations, but belief persists

A new Deloitte survey shows ROI on gen AI is not coming as quickly as hoped, but interest and excitement remain high. Nevertheless, CIOs need to identify and overcome barriers to large-scale deployment.

Balancing the costs and opportunities of genAI adoption

There are a number of cost-related impediments to genAI. Find out which ones are hitting organizations the hardest, what businesses are spending on the technology, and how to manage costs while still fostering innovation.