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Digitally interacting with a customer through a live, Internet-connected application allows a deeper understanding of that customer as an individual because the flow of data is ongoing and bidirectional.
A recent Deloitte report shares perspective from women CIOs about their roles, successes, and how theyu2019re helping other women in technology.
The link is clear in strategy-driven initiatives.
When considering whether to buy or build your enterprise's next commerce platform.
As consumers face a third year of the pandemic, shopping behaviors accelerated by COVID-19 are continuing to transform the role of technology in making a purchase.
Weu2019re on the doorstep to important changes in the services market.
Mindy Simon, CIO of Conagra Brands, focuses on being digital with her business partners, not doing digital to them.
Axis Capital CIO Darryl Catts prefaced an insurance platform revamp with a change management program, making IT and its business peers co-owners of the initiative.
Mainframe is on the rise as part of a modern multi-cloud approach to IT.
One year into his role as CEO, Jeffrey Gennette has attributed Macy's limited turnaround so far to a renewed focus on the customer and has doubled down in that area significantly by testing and then scaling out a range of new capabilities and ex
As an increasing number of organizations move their applications to the cloud, CIOs must find staff with the right cloud-based skills to optimize their migration strategies.
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