IT Leadership | News, how-tos, features, reviews, and videos
The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.
Whether you're trying to mend a broken team, make newcomers feel welcome or reward a high-performing team, finding the right team building activity is key. Here are 9 popular activities and why they work.
When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Hereu2019s how to preserve essential business operations, your vendor relationship and your job.
Once Germanyu2019s largest erotic products retailer, Beate Uhse hopes to make a come-back with a privacy-sensitive approach to e-commerce personalization.rn
Traditional PMO roles and responsibilities don’t always fit neatly into the requirements of a digital transformation, but by addressing these five common issues, the PMO becomes a valuable part of the solution.
Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.
Change is change, right? Not exactly. The interaction of speed and predictability make your leadership role more important than ever. Read on to find out how change is changing and how you can help your team flourish in its face.
A new book from Deloitte and MIT Sloan Management Review offers insights on how to cultivate a culture of innovation.
Ecosystems have evolved as a method to bring new digital capabilities, among others, to businesses. As such, CIOs should have a strategic role in developing them.
To improve efficiency and user outcomes, organizations are jettisoning IT projects in favor of an agile, product-based approach to delivery IT services. IT leaders share their hard-earned tips on making it work.
In a tight talent market, the job interview cuts both ways. Hereu2019s how to ensure, as an interviewer, you donu2019t lose a strong could-be colleague.
Sponsored Links