IT Leadership

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10 tips to help you excel in a new leadership roleeffective leader in IT

From going on a listening tour to defining success, seasoned IT leaders share the strategies, tips, and skills new leaders should focus on to succeed from day one.

20 Jun 2024 11 mins

IT Leadership

Red Sox CTO Brian Shield on building a world-class IT team

The Boston baseball club’s top IT exec breaks down what sets high-caliber teams apart and details how IT leaders can spin strategic partnerships and pragmatic innovation into a winning IT culture.

20 Jun 2024 11 mins

Innovation Media and Entertainment Industry Staff Management

European hospitals launch Microsoft-backed AI network to agree privacy guardrails

The Trustworthy & Responsible AI Network comes to Europe after US launch in March.

19 Jun 2024 5 mins

Generative AI Healthcare Industry IT Governance

SKF’s AI springboard into a new business model

IT leaders at the Swedish industrial machinery manufacturer work in tandem to ensure that tech development, automation, and digitization of the value chain are in lockstep with the business.

19 Jun 2024 7 mins

CIO Cloud Architecture SAP

CIOs take note: Platform engineering teams are the future core of IT orgs

Using SAP Build Process Automation, China Grand Automotive Services Group Co., Ltd. accelerated and streamlined processes for its 700+ dealerships, saving time and costs while earning recognition for its innovation.

11 Dec 2023 4 mins

Digital Transformation

CIOs take note: Platform engineering teams are the future core of IT orgs

IT leaders are reassessing organizational structures to be more on the front foot regarding strong skills sets, collaborative team culture, and the right tooling.

19 Jun 2024 12 mins

CIO Data Architecture Data Engineering

What’s behind OpenAI’s appointment of an ex-NSA director to its board

The company has appointed retired US Army General Paul Nakasone to its new safety and security committee.

19 Jun 2024 4 mins

Generative AI IT Governance

Salesforce debuts gen AI benchmark for CRM

The software company’s new generative AI evaluation tool for CRM will help businesses choose the best LLM for a given job.

18 Jun 2024 4 mins

CRM Systems Generative AI Salesforce.com

The 7 sins of user support

Why does IT continue to struggle with user support? Because CIOs don’t always emphasize user experience and service as critical to IT’s organizational mission.

18 Jun 2024 7 mins

Business IT Alignment Tech Support