Digital Transformation | News, how-tos, features, reviews, and videos
Whether for stability's sake or to support vital business processes, most CIOs still have to retain legacy apps and infrastructure. But that doesn't have to mean hobbling along.
Learn how this top CIO drives real business value through IT and how she fosters innovation at the 125-year-old company.
As the multinational conglomerate transforms to bring cutting-edge digital products and services to customers, CIO Diane Schwarz ensures that it is digital on the inside as well.
CX is the new IT imperative. Here's how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers.
The Indian telecom was mired in manual processes that simply didnu2019t scale. So ACT took a stepwise approach to digitalise its sales cycle, then its field systems.
CX has become a key factor for company success, and CIOs are rethinking operations and organizational culture to ensure customers remain squarely in focus with everything IT does.
CIOs should never put off to tomorrow a challenge they can face today, says the chief information and digital officer of law firm Shardul Amarchand Mangaldas & Co.
Walmart, Ally Financial, and Raytheon are among the wide range of companies that have moved rapidly to build out new digital services to accommodate customer preferences.
With the creation of a dedicated transformation team, Daimler India Commercial Vehicles is preparing its business for a future focused on data and services, not products.
The bank is rapidly scaling up its use of RPA and AI bots in over 300 banking processes to improve operational efficiency, ensure compliance, and enhance customer experience.
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