Digital Transformation | News, how-tos, features, reviews, and videos
CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here's how to develop a vision for business process reengineering and deliver.
Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.
Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.u00a0
Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct.
Customers in insurance, banking, and healthcare find benefits in replacing aging content management tools with modern systems.
The Internal Revenue Service deals with billions of dollars in identity theft tax refund fraud every year. Anomaly detection powered by advanced analytics is helping to combat it.
CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise.
The older and more undisturbed a process is, the greater the potential. Simple tools can create immediate and substantial value.
The hospitality and entertainment chain is implementing AI to scan guest comments, a stepping stone to improving customer service amid a major IT modernization.
Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn is helping it succeed by creating a customer-centric culture: going where their customers are and elevating the digital experiences.
Service Benefit Plan Administration Service Corp. has introduced 10 services in a sweeping transformation that has reduced temporary staffing, increased membership engagement and reduced manual tasks.
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