Digital Transformation | News, how-tos, features, reviews, and videos
The right technology investments are more critical than ever in helping agents deliver exceptional customer service.
IT leaders are leaning on lessons learned from the pandemic to redefine IT cultures and refine IT strategies as they move toward a new year of uncertainty.
The health systemu2019s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.
Operational efficiency has taken on greater urgency since the pandemic began. CIOs are leaning into automation, digital tech, and the cloud to remove friction and create value.
Maximizing ROI with an enterprise browser: How investing in built-in security and productivity pays off.
Augmented reality and virtual reality implementations are emerging across several sectors, thanks to their value in providing remote training and hands-free access to information.
CIO Ryan Snyder shares his insights on ITu2019s expanding role in product development and the future of the CIO role.
As the pandemic unfolded, the company launched a private-label digital platform that allows motor vehicle makers to offer financial services to consumers, says TFS CIO Vipin Gupta.
To drive digital transformation, IT organizations must embrace change. Ineffective or outdated notions of what it takes can derail success.
IT modernization is a key component for establishing an agile, responsive enterprise. IT leaders lend advice on how to transform legacy tech into digital assets.
Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams
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