Digital Transformation | News, how-tos, features, reviews, and videos
The insureru2019s mature cloud foundation has facilitated extensive use of emerging technologies, in particular machine learning models that help deliver premium service, CIO James McGlennon says.
IT leaders share their experiences and advice for overhauling IT for speed, including cutting down on projects, shifting to product-based delivery, and spurring a cultural transformation.
The past two years have seen CIOs accelerating digital initiatives as a matter of business survival. Now, those services are being reassessed for long-term value, as CIOs finally get serious about ensuring technical debt is no longer a drag.
The oil rig contractor is shifting to stay ahead of sustainability trends. New products borne of IT innovations around the companyu2019s data operations are helping it get there, CIO Vagesh Dave says.
SAP Innovation Awards Finalist Western Sugar Cooperative was able to streamline and accelerate its invoice process with the help of SAP.
Global CIO Adriana Karaboutis is modernizing the utilityu2019s data stack and digitizing its grid to transform National Grid into an u2018intelligent connected utilityu2019 capable of integrating with a range of energy sources.
The networking services company has turned to Amazon Connect to develop a cloud-based contact center geared for delivering enhanced customer service and reduced costs.
The business executive, technologist, and former champion debater explains why all architectures are wrong and why you shouldnu2019t get too invested in your ideas.
IT leaders are upskilling IT staff in sought-after skills to support organizational transformations u2014 and to improve employee retention. Here, CIOs share training strategies and lessons learned.
The airlinesu2019 digital customer service gives travelers access to live agents via the web when flight itineraries go awry, easing uncertainty and stress while driving significant cost savings.
Thirty-plus years is a long time to be stuck on something. Is it time we move on?
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