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Case Studies

Unpacking UC San Diego’s use of LLMs to boost access to knowledge

Combining an open source orchestration platform and various LLMs, TritonGPT is a collection of UCSD-specific AI assistants capable of providing next-level opportunities.

By Joanne Carew

Aug 8, 2025 5 mins

CIOCIO 100CTO

ThyssenKrupp Rasselstein integrates process intelligence into the supply chain

The steel manufacturer uses process data in conjunction with business context and AI to improve supply chain visibility and responsiveness.

By Bernd Reder

Aug 6, 2025 4 mins

Digital TransformationManufacturing IndustrySupply Chain Management Software

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Project.

By Joanne Carew

Aug 1, 2025 5 mins

Application Performance ManagementCIOCIO 100

UPS transforms air cargo operations with data, AI

Digital asset tracking and advanced communications are helping the global shipping company leverage AI and ML at its Worldport air hub to reduce costs, improve on-time performance, enhance operational safety, and deliver a better CX.

By Thor Olavsrud

Jul 25, 2025 6 mins

CIOCIO 100Transportation and Logistics Industry

Textron takes flight with gen AI

By leading with trust and experimentation, the aerospace and defense manufacturer launched a gen AI initiative that’s transforming frontline operations and redefining enterprise innovation.

By Michael Bertha

Jul 21, 2025 5 mins

Aerospace and Defense IndustryCIOGenerative AI

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

By Thor Olavsrud

Jul 18, 2025 6 mins

AccentureCIOCIO 100

AdventHealth turns on ambient voice technology to tame physician burnout

Healthcare provider AdventHealth launched an award-winning rollout of AI-powered voice technology to ease the documentation burden on clinicians.

By Shane O'Neill

Jul 1, 2025 6 mins

Artificial IntelligenceCIO 100Healthcare Industry

Cofidis offers a lifetime of support through digitalization

The French multinational consumer credit company is committed to emerging technologies so users make the best financial decisions for years to come.

By Nuria Cordón

Jun 27, 2025 6 mins

Business IT AlignmentDigital TransformationFinancial Services Industry

How Babson College went all-in on AI in higher education

With its award-winning EduAI Revolution strategy, Babson is using generative AI to reshape student learning and college operations.

By Shane O'Neill

Jun 19, 2025 6 mins

CIO 100Education IndustryGenerative AI

Blending tech and business to transform a retail icon

Aligning technical expertise with business goals is common advice for IT leaders, but it’s another thing putting it all into practice. South Korea’s leading health and beauty retailer Olive Young is a model example of how both tech and organizational domains can benefit from each other to promote growth.

By 이지현

Jun 13, 2025 8 mins

Business IT AlignmentIT SkillsRetail Industry

BBVA Technology’s purpose to put people first

After integrating its three technology companies, Spanish digital banking group BBVA Technology is reaping the benefits of making ICT talent and software development its core strengths.

By Mario Moreno

Jun 6, 2025 4 mins

Artificial IntelligenceBankingIT Strategy

The agentic AI assist Stanford University cancer care staff needed

Nigam Shah, CDO for Stanford Health Care, explains how Microsoft's multiagent orchestration technology enables the management, analysis, and reasoning of diverse types of health data to improve care for cancer patients.

By Irene Iglesias Álvarez

May 30, 2025 4 mins

Artificial IntelligenceHealthcare IndustryInnovation