Vendors and Providers

The partnership enabling Pegasystems to maximize open-source potential

In the past, the low-code software company had various and highly complex technologies embedded on its Infinity platform. To ease the burden, Pega has formed a key partnership to externalize everything, making its databases available to customers as a service.

By Joanne Carew

Sep 5, 20255 mins

CIOFunctions as a ServiceICT Partners

Articles

Salesforce acquires Regrello to boost automation in Agentforce

The CRM software provider has been on an acquisition spree for the last four months to augment AI capabilities of its Agentforce and Data Cloud offerings.

By Anirban Ghoshal

Aug 19, 2025 2 mins

Artificial IntelligenceMergers and AcquisitionsSalesforce.com

Salesforce adds new billing options to Agentforce

Seeking to lower the barrier to entry for its agentic AI suite, Salesforce adds pay-as-you-go and pre-commit payment options to Agentforce.

By Thor Olavsrud

Aug 19, 2025 1 min

Payment SystemsSalesforce.comTechnology Industry

What parts of ERP will be left after AI takes over?

Many organizations use agents and copilots to take out the drudgery work often associated with ERP systems, but others see an evolutionary alliance.

By Grant Gross

Aug 14, 2025 6 mins

CIOERP SystemsIT Strategy

Ways CIOs can set more realistic expectations with vendors

Flexibility, expertise, and proactivity are main qualities CIOs look for in a partnership. Vendors have to fit the bill, too, in terms of affordability, and providing potential to scale and grow. Whatever the arrangement, make sure to have a clear understanding with your CEO.

By Patrizia Licata

Aug 14, 2025 7 mins

CIOICT PartnersVendor Management

Map an AI strategy that’s yours, not SAP’s

SAP is promising key AI upgrades only with its cloud versions, forcing companies into potentially premature upgrades. Third party support offers an alternative that puts customers in control.

By Beth Stackpole

Nov 19, 2024 5 mins

Artificial IntelligenceSAP

The need to add agentic AI to the university syllabus

Frank Feagans, VP of IT and CIO at the University of Texas at Dallas, recently spoke with IDC’s VP, tech evangelist Lee Rennick about channelling the human experience through the AI governance strategy, and the benefits of bringing IT best practices and workforce development methods from private industry to higher ed.

By CIO staff

Aug 13, 2025 6 mins

CIOEducation IndustryGenerative AI

Salesforce to acquire Waii to enhance SQL analytics in Agentforce

Waii’s core technology for translating natural language questions into complex, production-ready SQL queries to be integrated into Data Cloud.

By Anirban Ghoshal

Aug 11, 2025 4 mins

CRM SystemsMergers and AcquisitionsSalesforce.com

Oracle SVP Thorsten Herrmann: Being late to the cloud has its advantages

Computerwoche's Martin Bayer sat down with Thorsten Hermann, SVP technology and Germany country leader, at Oracle to discuss the company's cloud ambitions, issues around digital and AI sovereignty, and why he says Oracle will "continue to push ahead with partnerships."

By Martin Bayer

Aug 8, 2025 19 mins

Artificial IntelligenceDatabasesOracle

What CIOs need to know about measuring AI value

Even though many companies report positive ROI from gen AI, IT leaders don't always know how to actually measure it, and the vast majority of AI projects fail. So what's the real story, and what metrics are important to gauge AI success?

By Maria Korolov

Aug 6, 2025 9 mins

CIOGenerative AIICT Partners

SAP to acquire SmartRecruiters to enhance its SuccessFactors HCM suite

A ‘timely and necessary’ acquisition, but customers should carefully watch the impact on pricing.

By Lynn Greiner

Aug 1, 2025 4 mins

Enterprise ApplicationsMergers and AcquisitionsSAP

SAP: Latest news and insights

Here’s what you need to know about the enterprise resource planning (ERP) vendor’s latest product and company news.

By CIO staff

Aug 1, 2025 21 mins

ERP SystemsSAPTechnology Industry

5 tactics to reduce IT costs without hurting innovation

From smarter infrastructure to tighter CFO partnerships, IT leaders are finding practical ways to trim budgets while still advancing transformation.

By Linda Rosencrance

Jul 30, 2025 8 mins

C-SuiteCFOCIO

Welcome to the new world of risk: Microsoft cuts off services to energy company without notice

The reasons behind the move were global and complex, but for CIOs, it raises frightening new risks, where cloud or SaaS vendors can cut a company off with no warning.

By Evan Schuman

Jul 29, 2025 6 mins

Cloud ComputingMicrosoftRisk Management

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Ransomware ain’t what it used to be

By Rob Sloan, VP Cybersecurity Advocacy, Zscaler

Sep 5, 20256 mins

Artificial IntelligenceSecurity

5 critical questions every organization should ask before selecting an AI-Security Posture Management solution

By Zscaler

Sep 5, 20255 mins

Artificial IntelligenceSecurity

Effective risk reporting to the board: Bridging technology and business

By Zscaler

Sep 5, 20257 mins

Business

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Sep 3, 202520 mins

CIO Leadership Live

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector

Aug 28, 202547 mins

CIODigital TransformationInnovation

Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses

Aug 21, 202526 mins

CIO Leadership Live

How LogicMonitor uses AI to eliminate alert fatigue and streamline IT monitoring

Sep 3, 202511 mins

Artificial IntelligenceCloud ArchitectureCloud Management

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Sep 3, 202520 mins

CIO Leadership Live

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector

By Estelle Quek

Aug 28, 202547 mins

CIO Leadership LiveDigital TransformationInnovation

The partnership enabling Pegasystems to maximize open-source potential

Salesforce grows 10%, replaces 4,000 staff with AI agents

Smarsh turns to Salesforce AI agent for customer service

Why are tech firms offering the feds such deep discounts?

Optimizing patient care at Sanofi through AI

Salesforce: Latest news and insights

AI goes systemic in higher education

Why CIOs need to respond to digital sovereignty now

Oracle: Latest news and insights

Articles

Salesforce acquires Regrello to boost automation in Agentforce

Salesforce adds new billing options to Agentforce

What parts of ERP will be left after AI takes over?

Ways CIOs can set more realistic expectations with vendors

Map an AI strategy that’s yours, not SAP’s

The need to add agentic AI to the university syllabus

Salesforce to acquire Waii to enhance SQL analytics in Agentforce

Oracle SVP Thorsten Herrmann: Being late to the cloud has its advantages

What CIOs need to know about measuring AI value

SAP to acquire SmartRecruiters to enhance its SuccessFactors HCM suite

SAP: Latest news and insights

5 tactics to reduce IT costs without hurting innovation

Welcome to the new world of risk: Microsoft cuts off services to energy company without notice

Resources

Product Demo: Highspot for Agentforce

Industry Insider: Odaseva for Financial Services

Solve It Stories: Conga

Podcasts

Global Tech Tales: What Buyers Want

Is the AI skills shortage a threat to IT leaders? | What IT Leaders Want, Ep. 10

How AI is reshaping the data center | What IT Leaders Want, Ep. 9

Video on demand

RelationalAI transforms enterprise data in Snowflake via GenAI, knowledge graphs

How Starburst simplifies data access for AI & analytics across cloud, on-premises

Amplitude speeds digital analytics for products, web visitors

Explore a topic

Show me more

Ransomware ain’t what it used to be

5 critical questions every organization should ask before selecting an AI-Security Posture Management solution

Effective risk reporting to the board: Bridging technology and business

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector

Stanford Healthcare taps AI to cut burnout, boost efficiency in patient responses

How LogicMonitor uses AI to eliminate alert fatigue and streamline IT monitoring

Boston Consulting Group CIO Merim Becirovic on transforming BCG into an AI-powered company

Innovation, Digital Transformation and Sustainability in Southeast Asia’s Property Sector