Industry

Facebook, T-Mobile Owe Customers Sincere Apologies – but Don’t Hold Your Breath

Both Facebook and T-Mobile recently admitted mistakes and apologized to their customers...sort of. CIO.com columnist Bill Snyder says tech companies should at least act sincere if they're going to say they're sorry.

Enjoy the Free Songza Music App While You Still Can

The Songza service is one of the best streaming-music options on the market, according to CIO.com columnist James A. Martin. Unfortunately, the free Android and iOS apps' days are numbered so you should download post haste.

Microsoft Promises Frequent Office 365 Roadmap Updates

A Look Inside the YouTube Culture

The YouTube Nation of video creators, fans and businesses dedicated to the underworld of online video make VidCon a conference like no other. YouTube CEO Susan Wojcicki says the platform is being 'redone in a way that's never been done bef

So Long, AT&T! T-Mobile Free Trial Convinced Me to Switch

Lower prices, no contract, free streaming music and better voice connections convinced CIO.com columnist Bill Snyder to switch from AT&T to T-Mobile after a seven-day trial.

Does Meaningful Use Need an Overhaul?

The meaningful use incentive program has stimulated electronic health record adoption in the United States -- but confusing, conflicting proposals to change and delay the program's next stages lead many to wonder if meaningful use needs to be fi

Are Digital Retailers Focusing Their Security in the Wrong Place?

Digital retailers spend the lion's share of their IT security budget on network security, but most experts say they'd be better off focusing elsewhere.

Google Gets Down to Business with Android Work, Cloud Drive for Work

Google announced two new enterprise initiatives at its 2014 I/O developer conference: Android Work and Google Drive for Work. CIO.com's Al Sacco details the new IT security features in Android and breaks down the cloud-storage enhancements for b

Are Social Media Giants Betraying Your Trust?

The leading social media companies are outraged over NSA surveillance, but would that spying even be possible if Facebook, Google and Twitter weren't collecting data and selling it to online marketers? Social media companies unintentionally open

All About BYOD

BYOD (Bring You Own Device) promises many benefits such as greater innovation, better work-life balance and improved productivity, but it also increases pressure on IT to manage and secure devices and data. How to do BYOD successfully is a challenge.