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Anthropic’s has upgraded its Claude 3.5 Sonnet LLM with a new ability, computer use, opening up new opportunities in robotic process automation (RPA) and more.
Employee engagement is suffering from the ongoing restructuring at SAP, although the software company reported good figures and has raised its outlook.
SAP’s strategy of offering AI innovations only in the cloud continues to attract a lot of criticism from its user base. Here’s what SAP customers would like to see happen.
Enterprise CIOs are under increasing pressure from global regulators to rein in sustainability shortfalls due to partner problems. SAP’s pitch is that most enterprise partners are already using SAP, so it's in an ideal position to collect
Facebook Messenger and live chat conversations. Welcome to the digital era of customer support. Are your agents ready to engage?rnrn
With “editions” of its ERP already available for several industries, Acumatica has released a new edition offering mid-sized professional services firms key functions such as time management.
With the new capabilities coming in Financial Services Cloud for Insurance Brokerages, Salesforce aims to streamline time-consuming policy servicing and commission processing tasks.
Gartner analyst wonders if the eventual plan is to sell each off to different buyers.
New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care.
By year-end, Joule Studio in SAP Build will offer a dedicated environment for developers to create and manage custom skills for the AI copilot.
The company promises that its AI copilot, Joule, will support 80% of its most-used business tasks by year end.
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