IT Leadership

How digital leaders tackle IT modernization

Companies with transformative digital strategies are well on their way to freeing themselves from the costly burden of legacy systems.

7 reasons IT services deals fail – and how to resolve disputes

When IT services deals break down, it can cause extraordinary pain for both the customer and service provider. Here's how to fix broken deals and mend the customer-supplier relationship.

Minimizing the distance between IT and your company’s paying customers

Most IT organizations receive feedback from their companyu2019s paying customers through functional teams that each possess a unique perspective regarding true customer needs. Establishing communication channels that promote more direct interactions

Digital transformation creates demand for more IT staff

Filling the digital transformation skills gap

Filling the digital transformation skills gap

Success in the digital era requires the right blend of business, IT and soft skills. IT leaders are rethinking their hiring and training strategies to truly transform.

Legal bot builder platform Josef raises $1M

Mobile distracted shoppers buy more, study suggests

State Auto taps RPA to cut costs — and transform its workforce

The 95-year-old insurance provider is modernizing business processes with robotic process automation, freeing up staff to help improve customer experience.

Westpac rolling out Red chatbot to all customers

Perth robotics firm and Brickworks launch ‘wall-as-a-service’ offering