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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

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Making employee experience a CIO priority

Employee dissatisfaction can have a long-term negative impact on your business. Here's how to turn things around.

17 Jun 2020 4 mins
CIO IT Leadership
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Scenario planning for the next new normal: 7 key questions

Scenario planning is a highly effective approach to objectively preparing for the next and ever-evolving normal. Here's how to get started.

16 Jun 2020
IT Leadership
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6 ways to make IT operations more efficient

As CIOs head into uncertain economic times, operational efficiency again takes center stage. Here's how to streamline IT operations and trim budget while still fueling business growth.

15 Jun 2020 11 mins
Digital Transformation IT Strategy Innovation
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What is process mining? Refining business processes with data analytics

Process mining helps organizations gather insightful data to evaluate the reliability, efficiency and productivity of business processes throughout the company.

15 Jun 2020 5 mins
BPM Systems IT Strategy Robotic Process Automation
brandpost Sponsored byHuawei Asia Pacific Enterprise

Suncorp names CBA’s Adam Bennett as new CIO

The digital economy has kicked into gear. Digital talent development has therefore become paramount.

22 Jun 2022
IT Leadership
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Suncorp names CBA’s Adam Bennett as new CIO

Bennett joins the Brisbane-based bank on July 1.

15 Jun 2020
IT Leadership
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Companies embrace emerging tech in return-to-office prep

Machine learning, mobile software and videoconferencing are among the technologies enterprises are adopting to lay the groundwork for welcoming employees back safely to corporate offices.

11 Jun 2020 7 mins
IT Strategy Office Suites Remote Access
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Craig Ryman named new Bank of Queensland tech-boss

Moves across from AMP where he was chief operating officer.

10 Jun 2020
IT Leadership
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COVID-19 crisis accelerates rise of virtual call centers

Call center operations have increasingly gone remote, but the pandemic has accelerated the WFH CX support trend, as IT leaders at T-Mobile and American Express attest.

9 Jun 2020
Digital Transformation IT Leadership
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AGL to stick almost everything in the cloud by 2022

Most systems and more than 200 applications to go to Microsoft Azure.

9 Jun 2020
IT Leadership
news

How Cover-More Group is overcoming COVID-19

The word u2018transformationalu2019 might disappear from your professional vocabulary as COVID-19 passes, says travel insurer Cover-Moreu2019s tech chief, Nicki Doble.

9 Jun 2020
IT Leadership