Business Operations

The New York Times is winning at digital

The NYT just released a blockbuster earnings report attributable heavily to their digital transformation. Insiders share the five key secrets to their surprising success.

How to assess whether your data is worth the dollars

Sometimes one small change can help decide if your data is worth it or not.

The hard truths of navigating ageism in IT

In an industry that favors youth over experience, the best defense against age discrimination may be avoiding becoming a victim in the first place

13 tips for crafting an effective customer survey

How can you improve the odds that customers will take a minute (or five) to open and take your survey? Experts in marketing and customer service share their top tips and advice for leveraging the data.

Making sense of the marketing technology glut

Marketing tech is booming, leaving CMOs scratching their heads as to how to create the ideal martech stack

Don’t worry CIOs: You still control tech spending

In the digital era, business executives are becoming more involved in acquiring corporate technologies. But the CIO still largely has the final say for most technology purchasing decisions.

UNSW team takes top spot in national cyber challenge

Privacy Commissioner to biz: Address data fears for competitive advantage

Municipal shared services agreements for information technology

Are shared IT services for municipalities a good deal? What are the risks and do they really save money or will you be stuck with a nightmare scenario from which you can never extricate your organization?

Being upfront about the future of television monetization

Forget what youu2019ve heard about digital being the death of television. Digital and data is only strengthening the power of television.