Enterprise Applications

Amazon.com’s IT Leader Leaving Huge Customer Service Infrastructure as Legacy

CIO Rick Dalzell is leaving Amazon.com after 10 years of constant change, inventions in personalization, product and service offerings. Here's a look at Amazon.com's evolution during Dalzell's tenure.

Analysis: Oracle’s Takeover of BEA Would Reduce Enterprise Software Choices

If Oracle succeeds, or someone else enters to acquire BEA's middleware offerings, the number of enterprise technology choices will dwindle yet again.

Does the world spend 6% of GDP on IT?

An Open-Source Project with a Marketing Team. Imagine That.

A Nobel Prize for Hard Drive Technology

SAP Gets Business Intelligence. What Do You Get?

The trouble with online collaboration tools

CRM’s Integration Blues

On-demand applications like Salesforce.com have many nadvantages, but can they integrate easily with your other core apps? Results still vary.

Sun’s interesting virtualization initiative

Fast Cash: How to Speed Up Invoicing

Invoicing takes much too long: It's a classic problem dumped at the door of many an IT department. Here's how one company ntook a fresh look at its poky process following an ERP revamp and cut days from cash collection.